Tenancy manager

**LinkPeople | Mō mātou** E whakapono ana mātou ko ngā tāngata te mea nui o te ao. At LinkPeople we believe that people are the most important thing in the world. This guides us in our work supporting the most vulnerable members of our communities to access permanent, safe and affordable housing and linking them to the health and social services they need to live well. We work together with a number of key organisations as part of a community-wide approach to end homelessness. **The Benefits | Ngā āhuatanga kei a mātou** * Increased Kiwisaver contribution * Fifth week of Annual Leave (after 12 months employment) * Paid Wellbeing Days (2 days a year) * HealthNow Payment Card - $250 per year to support Health and Wellbeing for you and your whanau * Perk & Perk Plus discount app * Holiday programme Assistance **The Role | Mō tēnei tūranga mahi This position will be working Monday to Friday - 8.30am to 5.00pm based in Manukau, Auckland.** As a Tenancy Manager, you'll manage a busy tenancy portfolio on behalf of external property owners. This includes completing regular inspections, arranging meth testing when required, and supporting kiritaki to understand how to maintain a safe, healthy home. You'll respond early to issues, such as anti‑social behaviour, neighbour concerns or property damage, and guide tenants through their responsibilities, including liability and fair debt or damage recovery. You'll work with kiritaki to develop practical action plans that help them manage their home well, meet their obligations and stay successfully housed. Your approach will reflect Manaakitanga, Whanaungatanga and respectful kōrero, while still being firm and clear about expectations. You'll also work closely with Housing Case Workers, property owners, contractors and the wider team to resolve issues early, coordinate repairs and ensure accurate event recording. This role suits someone who is organised, calm under pressure, and confident applying legislation, policy and process daily decisions. **You | Mōu** *We're looking for someone who is organised, adaptable and confident applying policy and process, with the ability to work well with kiritaki, property owners and the wider team.* * Level 4 Residential Property Management qualification (or commitment to start within six months) * Experience in policy, compliance, or applying legislation to make daily decisions * Understanding of the Residential Tenancy Act (although can be learnt) * Background in property, banking, finance or lending, especially managing arrears or supporting clients in financial difficulty * Experience finding better ways of doing things and supporting change * Strong discipline, reliable follow through and great time management * Ability to multitask and prioritise in a fast paced environment * Confidence managing tenant debt, liability and difficult conversations * Ability to work well with others case workers, contractors, property owners and internal teams * Clear, respectful communication * Commitment to Te Tiriti o Waitangi * Full, clean NZ driver licence **Applications close | Rā Katinga: 9 April 2026.** *Please note that the advert may close before the listed date.* **Position** **Description:** https://www.wisegroup.co.nz/wp-content/uploads/2026/03/LP_Tenancy-Manager-2025.pdf **Contact | Whakapā:** Recruitment@wisegroup.co.nz for any queries. *For further information, visit our website www.linkpeople.co.nz Note: The Criminal History Check is Exempt from The Clean Slate Act. In other words, the Clean Slate Act does not apply to this position. Please declare any offences (even outside 7 years) in your application. **All new appointees require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.*