Temporary Benefits Professional
University of Colorado DenverTemporary Benefits Professional - 38695
University Staff
Description
Join Our Team and Make
a Difference in Higher Education!
At the System Administration office at the University of Colorado, we are dedicated to
building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where
employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.
By
joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents,
the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder,
Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the
centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research,
and valuable service to our communities.
We believe in creating an environment where the unique experiences and perspectives of
everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference,
contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.
Position Summary:
The Temporary Benefits
Professional is an integral part of the Benefits Services team and is responsible for consultation with employees on their health and
retirement benefit plans. This position assists employees who call or email the Benefits department and utilizes computer-based resources to
review and retrieve information. The Benefits Professional uses their expertise and knowledge to assist Benefits Administration to meet the
department's service level expectations which include, but are not limited to, providing service, support, assistance, and counseling to
university faculty, staff, retirees, and their dependents regarding the University of Colorado's benefits plans.
This position
educates current, new, and prospective faculty, classified staff, university staff, retirees, and surviving spouses on all university and
state benefit programs, policies, and procedures by clarifying and interpreting applicable laws, regulations, and contract
provisions.
This position reports to the Assistant Director of Benefits Operations and is exempt from the State of Colorado
Classified Staff system.
This temporary position is expected to last 6 months.Where You
Will Work:
Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment
with University of Colorado System Administration.
Remote - this role is eligible to work remotely within
Colorado.
Please note, leadership may adjust in-office work requirements with a minimum of three months' notice before any
change can be implemented.Equal Opportunity Statement:CU is an Equal Opportunity Employer and complies
with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where
all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected
veterans and individuals with disabilities.Duties & Responsibilities:
Duties and responsibilities of the
position include, but are not limited to:- Serves as a caring problem solver and benefit guide to assist all employees, retirees, and
dependents with their benefit inquiries.
- Counsels all new, current, and retired employees and dependents on their health,
disability, life insurance and retirement benefits via telephone, e-mail, appointment, or as a walk-in customer to enable employees to get
accurate information.
- Describes mandatory and supplemental retirement plan options and survivor benefits and explains eligibility
and the enrollment process by clarifying and interpreting university and retirement plan policies.
- Serves as a liaison between
university, employee, and outside entities (e.g. Healthcare and Retirement Plan Providers) to resolve benefit, eligibility, or claims
issues.
- Tracks all work and customer communication using the Cherwell Ticketing system.
- Contributes to communications and
website information as appropriate by tracking and reporting frequently requested information or new developments.
- Prepares written
information for employees, departments, and vendors as requested.
- Updates and maintains integrity of Human Capital Management (HCM)
system's employee and dependent database by reviewing, auditing, and correcting payroll and benefit documents and data
entry.
- Prepares adjustments to pay records by preparing and entering adjustments and requesting refunds or one-time payments as
appropriate.
- Reviews reports as needed to provide information on topics such as incorrect benefit codes, data set-up, and employee
payments.
- Determines appropriate user data entry for transferring (in or out) employees, including determining when to pay out leave
balances (or transfer), benefits deductions.
What We Offer:Salary: The anticipated
hiring range has been established at
$26.92/hr-$27.88/hr.
CU System Administration takes into consideration a
combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope
and complexity, internal pay equity and external market value when determining a salary level for potential new employees.
Qualifications:Minimum Qualifications:Please ensure your resume includes any and all
relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of
application to be considered for this role.- Bachelor's degree from an accredited institution of higher education, or
equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year
basis)
- One (1) year of professional experience in a Human Resources, Insurance, or a Customer Service related
role.
Preferred Qualifications:- Two (2) years of professional experience in a Human Resources, Insurance,
or a Customer Service-related role.
- Experience with the benefits/personnel administration of medical, dental, flexible spending,
COBRA, savings plans, and/or defined contribution retirement plans.
- Knowledge about HMO, PPO and POS healthcare plans, IRC
Section-125, Flexible Spending plans, ACA and/or COBRA regulations.
- PeopleSoft HCM experience.
Knowledge, Skills,
and Abilities:To be successful in this position, employees will need to know the following:
- Serves as a caring
problem solver and benefit guide to assist all employees, retirees, and dependents with their benefit inquiries.
- Counsels all new,
current, and retired employees as well as dependents on their health, disability, life insurance and retirement benefits via telephone,
e-mail, appointment, or as a walk-in customer to enable employees to get accurate information.
- Describes mandatory and supplemental
retirement plan options and survivor benefits and explains eligibility and the enrollment process by clarifying and interpreting university
and retirement plan policies.
- Serves as a liaison between university, employee, and outside entities (e.g. Healthcare and Retirement
Plan Providers) to resolve benefit, eligibility, or claims issues.
- Tracks all work and customer communication using the Cherwell
Ticketing system.
- Contributes to communications and website information as appropriate by tracking and reporting frequently
requested information or new developments.
- Prepares written information for employees, departments, and vendors as
requested.
- Updates and maintains integrity of Human Capital Management (HCM) system's employee and dependent database by reviewing,
auditing, and correcting payroll and benefit documents and data entry.
- Prepares adjustments to pay records by preparing and entering
adjustments and requesting refunds or one-time payments as appropriate.
- Reviews reports as needed to provide information on topics
such as incorrect benefit codes, data set-up, and employee payments.
- Determines appropriate user data entry for transferring (in or
out) employees, including determining when to pay out leave balances (or transfer), benefits deductions.
How to
Apply:For full consideration, please attach the following as separate documents to your application:
- A cover letter
identifying the job specific minimum qualifications you possess
- A resume including any and all relevant experience to be accurately
assessed against the qualifications listed in the posting.
Please ensure you check the "Job Specific Attachments" box next to each
document on the "Required Documents" page of the application for the appropriate documents to be attached.
Per the Colorado Job
Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your
resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying
information relating to your date or birth, dates of school attendance, or dates of graduation.
When to Apply:For
full consideration completed applications must be submitted by
March 20th. Reference checking is a standard step in our
hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search
process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be
considered.*
Sponsorship Statement:We are unable to sponsor applicants for work visas for this position.
Background Check Statement:The University of Colorado is committed to providing a safe and productive learning and living
community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background
investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or
fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented
for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education
and employment.
ADA Statement:We are committed to an inclusive and barrier-free search process. We provide
accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals
with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at:
systemhr@cu.edu.
Application Materials Required: Cover
Letter, Resume/CV
Job Category: Professional Support Services
Primary Location: Denver
Department:
S0001 -- System Administration - 51000 - Employee Services
Schedule: Full-time
Posting Date: Mar 16, 2026
Unposting Date: Mar 21, 2026, 5:59:00 AM
Posting Contact Name: systemhr.recruiting@cu.edu Posting Contact Email: systemhr.recruiting@cu.edu Position Number: 00843601
To apply, please
visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=38695&lang=enjeid-1a4a987774089148
972441efc90b7408