Team Lead NA Sales Support

JOB REQUIREMENTS: Chelmsford, Massachusetts, United States Appleton,

Wisconsin, United States United States of America New York United States of America Denver (Inverness) United States of America Charlotte (Charlotte Park Drive) United States of America Troy (Plex) Mobile, Alabama, United States US-TX-Dallas-Field Service Office United States of America Portland (Mohawk Street) Rockwell Automation is a global technology leader focused on helping the world\'s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that\'s you we would love to have you join us! Job Description The Team Lead - NA Sales Support manages a team of Sales Operations Specialists who are tasked with providing guidance, assistance and support to sellers to optimize their time spent engaging with customers and reduce the time dedicated to internal tasks. You will report to our NA Sales Support Manager. Key Responsibilities: Leadership & Team Management Lead, coach, and develop the NA Sales Support team to achieve operational excellence Foster a collaborative and customer-focused culture aligned with company values Manage resource allocation and workload balancing through case management Operational Excellence Oversee the delivery of primary services centered around collaboration, navigation and support ensuring and accurate support for sales teams Be a escalation point for complex or highimpact cases Provide handson specialist support for priority issues Maintain working proficiency in specialist functions to support the team and ensure continuity Maintain relationships with the Sales teams and other internal functions (Customer Care, Global Revenue Management) to ensure seamless support delivery Review existing processes to identify candidates for process improvement The Essentials - You Will Have: Bachelor\'s degree or equivalent experience Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: Bachelor\'s degree in Business, Sales, or related field (or equivalent experience). Minimum 5 years of experience in Sales... For full info follow application link. Rockwell Automation is an Equal Opportunity Employer Disability/Veteran. If you are an individual with a disability and you need assistance or reasonable accommodation during the application process, email our Talent Acquisition representative at RAApplicationsupport@ra.rockwell.com. \*\** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/C3B47BAFE2A745F0