Media Supervisor, Agency Operations - Data Stewardship

Company description

Starcom is the world's first standalone media agency, a storied innovator that continues to lead the way for many of the world's best brands.

Starcom has long been the professional birthplace and proving ground for marketing leaders - CEOs, CMOs, sales leaders, and technology pioneers - and we continue to drive the industry with peerless talent and relentless innovation.

From the start, we've known that achieving growth for our clients requires understanding and connecting with real people where they live and work, in ways they value.

In an AI era, we remain ""Guided By Humanity,"" a phrase that describes our foundational belief that human expertise must remain in the driver's seat, supported by the best processes and technology.

With our proprietary capabilities and Publicis Media's industry-leading resources and clout, we create ideas that move people and drive transformative business outcomes for brands.

Overview

The Agency Ops Data Steward is responsible for ongoing data QA one of Starcom's clients. They lead and coordinate the data validation efforts across internal Starcom stakeholders and data providers. They develop and implement processes and best practices to support a reliable and accurate data ecosystem.

The Data Steward works with a variety of data platforms and understands our database systems, data needs, and workflows to monitor data quality, diagnose issues, and improve process. The ability to problem-solve and collaborate with various internal agency teams and external vendor partners is a critical aspect of this role. They are hands-on with data from a variety of MarTech (Marketing Technology) platforms that feed the data ecosystem and work with industry-leading technology that produces efficiencies across the agency.

Data Stewards are part of the Agency Operations department at Starcom. As such, they will have the opportunity to create and maintain best-in-class processes for the entire agency and contribute to the learning and development of the Data Steward practice.

Responsibilities

• Ensure account stakeholders are aware of and educated on internal QA processes; provide ongoing training and education as needed

• Develop process/checklist for internal/external stakeholders to validate campaign settings

• Understand how investment decisions inform data quality and broader client data ecosystem

• Support internal teams in requirement-gathering for new data sources to be properly integrated into data models

• Create and maintain data export and import workflows with relevant industry partners and technology providers

• Develop, pull, and analyze reports, working with internal teams to identify reporting needs and opportunities for improvement

• Ongoing QA to ensure all data connections and taxonomy are accurate across platforms and flag issues to the appropriate stakeholders

• Ad hoc QA and troubleshooting if/when issues are surfaced by internal and external stakeholders

• Coordinate with internal and external stakeholders to address root cause of issues, improving data quality with upstream process enhancements, education, and stakeholder partnership

• Maintain a strong understanding of systems and platforms used, such as buying/financial systems (i.e., Prisma), ad servers/verification, DSPs, social platforms, DMPs, and internal proprietary tools

• Collaborate with internal teams to understand system and process pain points and gather ideas for future enhancements

• Proactively seek out opportunities for automation and ways to drive greater efficiency

• Build and maintain strong relationships across Starcom teams/departments, Publicis Media, and vendor partners

• Share best practices and learn from other Publicis Media teams, to increase standardization and ensure the most optimal process are being deployed across the agency

Qualifications

• Educational background in information systems management, statistics, computer science, economics, or business degrees preferred, but not required

• 5+ years of related professional experience

• Hands-on experience manipulating, accessing, and evaluating data from various data sources and environments, including experience with Tableau and Python

• Technical proficiency in Microsoft Office Suite with heavy focus on Excel

• Knowledge of digital advertising platforms, such as buying/financial systems (i.e., MediaOcean), activation platforms (DSPs, ad servers, etc.), and data management tools

• Strong quantitative skills, including analytical abilities and math proficiency

• Willingness to learn, optimize, and create solutions that challenge the status quo

• Ability to understand and translate business needs into technical requirements

• Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions

• A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines

• Managerial and/or cross-functional team leadership experience, as they will work across various agency teams to build and manage processes

• Ability to work independently (proactively) and collaboratively with diverse groups

• Excellent verbal and written communication skills

• Strong attention to detail

Additional information

Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more

• Monetary assistance and support for Adoption, Surrogacy and Fertility

• Monetary assistance and support for pet adoption

• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

• Tuition Assistance

• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

• Matching Gifts programs

• Flexible working arrangements

• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Compensation Range: $88,540 - $141,687 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4/30/2026.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.