Director

Director

Join a nationally recognized leader in class action, mass tort, and regulatory remediation administration. This firm manages complex settlements from notice to fund distribution, combining deep legal administration expertise with cutting-edge technology and data-driven execution.

The Director will lead multi-case teams, oversee client relationships, and ensure top-tier delivery across all programs. This is a senior leadership role that blends client management, operational oversight, and strategic innovation.

What You'll Do
Lead and mentor Senior Managers and project teams handling major class action and mass tort programs
Oversee end-to-end case delivery, ensuring accuracy, compliance, and client satisfaction
Manage client relationships, define project scope, and resolve escalations
Develop and implement operational standards and best practices
Oversee budgets, staffing, and execution across multiple programs
Identify new process improvements, growth opportunities, and strategic initiatives

What You'll Bring
7+ years in claims administration, financial services, or client account management
Proven experience managing large projects and teams
Strong analytical, organizational, and leadership skills
Advanced Excel and data management proficiency
Excellent communication and client-facing abilities
Bachelor's degree required; JD, PMP, or paralegal experience preferred

Why This Role
Direct leadership impact on large-scale, high-visibility class action programs
Collaborative culture built on integrity, accountability, and innovation
Competitive pay, benefits, and long-term growth opportunities

Benefits

Vacation/PTO

Medical

Dental

Vision

401k

Bonus

Relocation

Telecommute

• For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 06/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.