Employee Experience Program Manager

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We're hiring an Employee Experience Program Manager to own the programs, rituals, and moments that make Harvey feel like a place people want to be. This role sits at the center of how we build culture at scale — designing the experiences employees remember, running the programs that recognize and connect them, and holding the thread on what makes Harvey distinct as we grow. You'll report into the People Ops Lead and work closely with Workplace, Internal Comms, EAs, and the broader People team.

What You'll Do

• Own the full lifecycle of employee experience programs — from milestone gifting and work anniversaries to company-wide recognition like Harvey Honors and the annual holiday program; you hold the concept, the program arc, and the employee narrative
• Maintain the company-wide events calendar and design and drive Harvey's community and social programming
• Orchestrate event execution across offices — directing the program, coordinating with teams in each office to bring each piece to life
• Own Harvey's swag and brand touchpoints — vendor relationships, item curation, and a gifting strategy that scales without feeling generic
• Manage all communications for EE programs — announcements, invites, and follow-ups — in a voice that drives engagement and reflects how Harvey talks
• Partner with the People Programs manager on employee survey design, eNPS analysis, and program reporting; use data to inform what you build next
• Partner with executive leadership to ensure visibility and engagement at company-wide moments
• Track EE program spend across gifting, events, and swag; manage vendor relationships with an eye on quality and cost
• Build the infrastructure for ERG formation as Harvey scales
• Build guidelines and resources that enable the team to recognize their people consistently — birthdays, work anniversaries, team wins
• Build repeatable playbooks for recurring programs

What You Have

• You've designed and owned employee experience or culture programs at a fast-scaling company — you've built programs that people actually remember, not just check-the-box ones
• You're decisive and action-oriented; you're comfortable moving before the brief is perfect
• You know when to go be incredibly personalized and when to design for scale
• You have a clear sense of what's tasteful — you can make something warm and meaningful without it tipping into performative or generic, and you have strong instincts for what fits a culture versus what will land wrong
• Your writing is clean and your instincts for internal communications are sharp
• You work well across teams you don't control — you know how to partner with EAs, Workplace, Comms, and leadership and move things forward
• Vendor management experience for swag, gifts, or event production at scale

Compensation

$120,900 - $181,300 USD

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai