Transportation Dispatcher
- Heritage Cooperative
- New Philadelphia, OH 44663, USA
Job Description
Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Transportation Dispatcher with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!
QUALIFICATIONS
REQUIRED QUALIFICATIONS
Strong ability to multitask and manage time effectively in a fast-paced environment
Ability to handle stressful situations and make sound decisions under pressure
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to build positive working relationships
Proficiency in Microsoft Office (Word, Excel, Outlook)
High level of attention to detail and organizational skills
Flexibility to adapt to changing operational needs
Physical ability to sit, stand, and walk for extended periods as required
Valid driver’s license
Willingness to learn, grow, and take on new responsibilities
Availability to work extended hours and weekends as needed
PREFERRED QUALIFICATIONS
High school diploma or equivalent
Self-motivated with a strong work ethic
Previous experience in the transportation or logistics industry (preferred but not required)
ESSENTIAL JOB FUNCTIONS
- Serve as a positive representation of Heritage Cooperative’s Core Values
- Provide Superior Customer Service
- Highest Standards of Integrity and Trust
- Continuous Improvement
- Being a Good Partner
- Coordinate and manage driver schedules, routes, and assignments
- Schedule freight pickups and deliveries to ensure on-time service
- Monitor and review driver logs for accuracy, completeness, and compliance
- Provide customers with accurate pickup and delivery updates
- Maintain detailed and accurate records of freight requests and transactions
- Communicate effectively with customers regarding shipment status and inquiries
- Collaborate with internal teams, including dispatchers, managers, and other departments
- Accurately track freight revenue and maintain supporting documentation
- Organize and file Bills of Lading (BOLs) and other required paperwork
- Provide ongoing support and guidance to drivers
- Coordinate with maintenance teams to schedule vehicle service and repairs
- Address customer concerns promptly and professionally
- Ensure compliance with all safety policies and regulations
- Perform additional duties as assigned by supervisor
- Abide by all safety regulations to ensure safety of oneself, coworkers and customers
- Other duties as assigned
WHY HERITAGE?
Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing
Questions? Contact recruiter@heritagecooperative.com
DISCLAIMER
The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.
WORK AUTHORIZATION
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination.
ID
