Health Plan Coordinator

Important Recruitment Information for this vacancy:

• Job Posting closes: April 22, 2026

Agency Information:

Welcome to Kansas State Employee Health Plan's Website | State Employee Health Plan

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9. While the Department of Administration (D of A) welcomes all candidates legally eligible to work in the United States, D of A does not provide sponsorships for this position.

E-Verify: Kansas Department of Administration (D of A) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here. For additional information regarding Immigrant and Employee Rights (IER) please click here.

About the Position

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8:00am-5:00pm
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes
• Application Deadline: January 5, 2026

Compensation:

• Hourly Pay Range: $25.50 - $28.70
• Note: Salary can vary depending upon education, experience, or qualifications.

Employment Benefits:

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information

Position Description:

The Health Plan Coordinator/Non-State Coordinator position is located in the Health Plan Operations Unit, State Employee Health Plan (SEHP) section of the State Employee Health Benefits Plan (SEHBP.)

This position works in conjunction with the Senior Manager of Health Plan Operations to manage Non-State Employer (NSE) group contracts and Health Plan Vendor services and agreements. Acts as the primary coordinator and contact for the NSE groups managed under the SEHP and handles member and group inquiries related to SEHP covered services and programs. Handle incoming calls, written communications and contact vendors on plan issues. Review vendor responses and evaluate the accuracy of the response to the benefits outline in the benefits description. Elevate issues to the Senior Manager as needed for additional review. Also works with Health Plan Operations team members on development, evaluation, and negotiation of SEHP requests for proposals.

Job Responsibilities:

• Work with SEHP to develop and deliver communications, materials, support, and resources for NSE groups enrolled in the SEHP. Primary focus will include explaining SEHP benefits and programs to potential NSE groups and renewing NSE groups. Also, will provide materials and presentations as needed for onboarding enrollment meetings. Work with other SEHP team members to address issues, questions, concerns with billing and/or payment, and on other projects designed to improve delivery and service to NSE groups and their members.
• This position will also be responsible for working with and communicating to NSE groups regarding their eligibility guidelines, qualifications, and membership audits quarterly and annually to ensure participation levels meet SEHP requirements. This person will follow up in writing, by phone or electronic meetings, and occasionally in person for on-site visits to ensure compliance and understanding of the SEHP program by NSE groups. Also, work with legal counsel to review and update as needed NSE contracts and formally required notices to be sent out to NSE groups upon renewal and provided the updated renewal contract and information.
• Work with vendors assigned to the employee to develop and maintain the objectives of the SEHP and ensure smooth operation of same. Conduct ongoing meetings, collaborations with assigned vendor contracts to assess, monitor and report on the relationship, issues, and activities of the vendor, including the quarterly and annual review and compliance with the PG requirements of the vendor contracts. Employee will be responsible for several vendor contracts in this capacity.
• Work with staff to develop and deliver communications, materials, support, and resources for the SEHP, such as Open Enrollment communications, materials, and strategy in conjunction with the entire Health Plan Operations team. Work with Health Plan Operations team on other projects designed to improve delivery and service to SEHP members and NSE members
• Develop compliance measures and reporting for vendors, including Performance guarantees, participate in RFPs for contracts the employee assumes responsibility for in his/her position, and provide regular feedback and analysis of vendor information/metrics and data to provide a road map for future planning for the Operations team.
• Monitor shared mailboxes and member portals, conduct meetings as needed for member engagement and understanding, and attend regular ongoing meetings for planning and Health Plan Operations team functions.
• Comply with all required legal and regulatory requirements such as HIPAA, ADA, Affordable Care Act, and any other continuing education requirements as needed. Participate and contribute to member organizations and events (SALGBA, Health Underwriters, Business Coalition on Health, etc.)

Minimum Qualifications

• High school diploma or GED.
• 6 months of experience in business, public health or related field. Education may be substituted for experience as determined relevant by the agency.
• A valid driver’s license is required.
• The incumbent will receive training in the provision of the HIPAA Privacy Regulations and HIPAA Security Regulations as they relate to the duties of this position and is required to sign a confidentiality agreement.

Preferred Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to work independently and in a team setting.
• Excellent interpersonal skills.
• Customer service experience.
• Previous experience of working with employer benefits.
• Experience in quality improvement development.

Post Offer Requirement:

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. Please be encouraged if you have a missing tax return(s) or you owe taxes to the State of Kansas, the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at 785-296-3199. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions

Recruiter Contact Information:

Name: Brianna Brandt

Email: brianna.brandt@ks.gov

Mailing Address: Department of Administration Office of Personnel Service 915 SW Harrison, Suite 260, Topeka, KS 66612

Job Application Process:

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page.
• Start your draft job application, upload other required documents, and Submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete:

Upload these on the Careers - My Job Applications page

• DD FM 214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

• Resume
• Letter of Interest / Cover Letter

How to Claim Veterans Preference:

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison, Ste 260
Topeka, KS 66612

Equal Employment Opportunity:

The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.