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Apr 10, 2026

Family Case Planner

Job Description

Family Case Planner in a child welfare preventive services program to provide casework counseling to families who have children under age 18 at risk for placement outside the home. The program features the use of the Solution Based Casework model to partner with families in identifying the concerns and developing a service plan to address the concerns.
Primary Responsibilities and Essential Functions of Position:
  • Direct Services to clients via casework, individual, family and group counseling as indicated by individual case assessments.
  • Assist in Intake and Crisis Intervention
  • Conduct home visits and attend client related meetings as needed.
  • Develop client assessments and service plans following the model outlined by Improved Outcomes for children, Family Team Conference and SBC.
  • Monitor and assist in service provision to all program clients as required by program mandates.
  • Maintain current case records and service plans (FASP) for families served utilizing Connections and PROMIS systems.
  • Participate in weekly supervision, case conferences and Family Team Conferences as directed by Supervisor and Program Director.
  • Provide parent education and other support services utilizing group format as determined by client need.
  • Participate in training appropriate to the development of enhanced Social Work skills as required by Children’s Services and HeartShare St Vincent’s Services.
  • Assist in day to day operations as required by the Program Director.
  • Bachelors required or Masters Degree preffered
  • Two years experience in Child Welfare or related Human Service field.
Benefits
What we offer once YOU join our growing family:
At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
  • Rewarding Work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Gympass Discount
  • Verizon Wireless Discount.
  • BJs Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About Heartshare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook

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About HeartShare Human Services
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