Retail Sales Associate-Madeira, OH

Job Summary:

As a Home Energy Consultant, Retail, you will be responsible for acquiring new customers and promoting a wide variety of products within a retail location. Become a subject matter expert on all offerings and utilize proven sales techniques to build relationships. This role is full-time and offers competitive benefits, a base salary, and uncapped commissions with great opportunities for personal and professional growth.

Primary Responsibilities:

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Required Skills:

• Highly sales motivated with excellent customer service, retention, and sales closing skills.
• Proven understanding of the business, lives the company values, and committed to continuous learning and development.
• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
• Strong negotiation and closing skills with a focus on education.
• Ability to interpret, analyze, and evaluate information relative to selling techniques.
• Time management and multitasking skills.
• Ability to work independently and a flexible schedule to ensure performance expectations are met.

Minimum Education, Experience and Requirements:

• High school diploma or equivalent experience in retail or related field preferred.
• Previous experience in sales, customer retention, or account management.
• Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
• Must have reliable transportation to and from job and training site(s).

Physical Demands:

• While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range:

$41,600.00 - $75,000.00

• This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

Commission: This role is also eligible for an uncapped sales commission.

How We Support Your Wellbeing:
Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.

• Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
• Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.
• Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
• Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
• Work-Life Balance: paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.

Equal Opportunity Employment:
It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact HRLOA@igs.com.

Pay: $41,600.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person