Patient Services Representative – PSR 0408 IS#03

Job Title: Patient Services Representative
Location: Yonkers, NY 10701
Employment Type: Part-Time / Per Diem

Job Summary

We are seeking a Patient Services Representative to support front-office operations in a fast-paced clinical setting. This role focuses on delivering excellent customer service and ensuring a positive patient experience. The ideal candidate is detail-oriented, customer-focused, and interested in building a career in the dental or healthcare field.

Key Responsibilities

• Greet and assist patients in a friendly and professional manner
• Answer phone calls and respond to patient inquiries in accordance with established protocols
• Schedule, confirm, and manage patient appointments
• Follow up on missed or canceled appointments
• Maintain and update the appointment calendar
• Register patients and manage check-in processes
• Accurately post charges and process payments
• Check and respond to voicemails on a daily basis
• Ensure the waiting area is clean, organized, and welcoming
• Assist patients with treatment plans and financial arrangements
• Provide administrative support to office staff and management as needed

Required Skills & Experience

• Minimum 6 months of experience using Denticon in a dental setting
• Experience handling high-volume phone communications
• Strong customer service and interpersonal skills

Preferred Skills

• Experience in a dental, medical, or healthcare office environment
• Knowledge of insurance plans (HMO/PPO)

Education

• High school diploma or GED required

For more details reach at Aditi.sharma@navitashealth.com or Call / Text at 516-587-6677.

About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.