Desktop Support - EUD

Job Description

They will be working on hardware and software, break/fix, imaging PCs and software deployment projects. The ideal candidate will have access to a car and assigned to different locations depending on project assignments.

*On occasion there may be project breaks or asks to join teams to fill gaps

• Requirement: access to a car.

Example Locations: Philadelphia, Radnor, West Chester, Doylestown, Cherry Hill,

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required skills:

Experience with hardware and software for Lenovo PC/Laptop

Strong HP Printers break fix experience (Maintenance Kits, rollers, fuses)

Windows 10, 11 and Office 365

Strong tier II troubleshooting experience

Good Communication - verbal and written

Plusses:

Troubleshoot issues with slowness of clinical systems (Epic and Sunrise) and determine whether issue is related to PC, Application or the Network (Citrix)

Healthcare Industry

Hospital Experience