Summary The Office of Aerospace Medicine develops and manages medical programs in support of Aviation Safety. Responsibilities Incumbent examines, processes, and adjudicates Applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the FAA under Title 14 Part 67 Code of Federal Regulations under the general direction of a Quality Assurance Specialist or Supervisor. Performs a combination of routine and multiple and varyingly difficult tasks/assignments under the general direction of a Quality Assurance Specialist or Supervisor. Primarily, the incumbent examines, processes, and adjudicates Applications for Airman Medical Certificates and any supporting medico-legal and privacy documents submitted to the FAA under Title 14 Part 67 Code of Federal Regulations under the general direction of a Quality Assurance Specialist or Supervisor. The incumbent uses established legal and regulatory guidance contained in the Federal Air Regulations, FAA medical and legal handbooks, and managerial approved reference material for almost all tasks but allow some discretion for employee to select most appropriate approach. The incumbent applies experience and detailed knowledge to ensure all aspects of quality and adherence to regulatory guidance, policy, and procedure. The incumbent examines medical applications and the supporting medico-legal information which may include: correspondence from the applicant, correspondence from the aviation medical examiner, hospital medical records, lab results, radiology reports, diagnostic testing, consultant reports, police reports, court records, treating physician reports, doctor's office records, medical flight test results, occupational color vision test results, and other various medico-legal documents. After examining the medical application and supporting medico-legal information, the incumbent demonstrates some independence and makes a decision to either: a) issue a medical certificate with the appropriate restrictions and limitations, or b) withdraw a Special Issuance Authorization, or c) deny/disqualify the application for a medical certificate, or d) request additional medico-legal information if needed to determine an applicant's eligibility and qualifications. The incumbent will respond to various telephone and written inquiries from stakeholders. Stakeholders may include other FAA offices and employees, aviation medical examiners, applicants for a medical certificate or their advocates, and members of congress. The incumbent may be required to communicate with these stakeholders either verbally or through written correspondence. The incumbent composes written correspondence to the stakeholders and the correspondence shall be clear, concise, and without spelling errors. The incumbent utilizes a variety of automated software systems to prepare written correspondence. The incumbent manages their assigned caseload in accordance with the established guidance provided by their Supervisor but is allowed some discretion for employee to select most appropriate approach. Work may be spot-checked to ensure all aspects of quality and adherence to regulatory guidance, policy, and procedure. Refers problems to a Supervisor, Quality Assurance Specialist, or more experienced employee when guidelines are not available or applicable. The incumbent will use automation software to accurately enter data and update the medical systems database to reflect the status of an applicant's Application for Medical Certification. The incumbent will apply determine if the aviation medical examiner processed the application appropriately and in accordance with established regulations and guidance for aviation medical examiners. The incumbent will update the medical system database accordingly. The incumbent may be called upon to mentor/orient and provide guidance to less-experienced employees as needed. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position at the FV-G (GS/FG 10/11) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to FV-F (GS/FG 7-9) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position to be filled. SPECIALIZED EXPERIENCE includes: Medical experience reviewing documents in case files/medical records for completeness and accuracy; using a variety of legal or regulatory references for document verification; analyzing data obtained from documents such as claim forms, application forms, contracts, medical records, or other legal/medical documents in order to make determinations; and researching and responding to inquiries/questions. AND SELECTIVE PLACEMENT FACTOR (SPF): Candidates must demonstrate evidence of having skill in examining documents that denote the diagnosis and treatment of disease, injuries, and deformities and includes prescription and other over-the-counter medicines and pharmaceuticals within their resume. Candidates who do not possess the SPF are rated ineligible/not qualified and will not receive further consideration for the position. Applicants should provide examples of Specialized Experience in their Work History. Qualifications must be met by the closing date of the vacancy announcement. Education KSA INFORMATION: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements NOTES: 1) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job. 2) Some, none, or all candidates may be interviewed. 3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: https://www.faa.gov/jobs/working_here/benefits 4) Additional information regarding living in Oklahoma can be found at www.abetterlifeokc.com 5) Position(s) to be filled in any section of AAM-310. 6) To confirm receipt of email documents, please email ryan.cappadony@faa.gov. Links to Important Information: Locality Pay, COLA