Benefits and Engagement Assistant - Human Resources

Ref. No.
WF250320

Position ID: 199373

About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:

This full-time Management Confidential position serves as a key member of the Benefits and Engagement team, contributing to exceptional employee experience. This role is responsible for assisting in the administration of health benefits while also supporting engagement programs that foster a sense of belonging at the University at Albany.

Primary Responsibilities:

• Assist with administering the university's benefit programs, including health benefits, retirement plans and voluntary savings programs.
• Maintain accurate benefit records in the SUNY HR and NYBEAS information systems, ensuring compliance, security, and data integrity.
• Support the dissemination of benefits-related information through the HR website, webinars, newsletters, and orientation sessions.
• Assist employees with health benefits enrollment, changes, and transactions, ensuring timely processing and accuracy.
• Respond to employee inquiries regarding health benefits and provide guidance on available plans.
• Assist with the graduate student employee processing during high volume periods.
• Assist with engagement initiatives, including orientation and onboarding, milestone celebrations, and wellness fairs to enhance employee retention and belonging.

Functional and Supervisory Relationships:

• Reports to the Health Benefits Administrator.
• Works as part of the Benefits and Engagement team.

Job Requirements:

• Knowledge of and commitment to diversity, equity, and inclusion.
• Ability to work at a high level of attention to detail while maintaining accuracy.
• Excellent independent judgment, including sensitivity to personal information and ability to maintain a high level of confidentiality.
• Ability to develop collegial working relationships with individuals at all organizational levels and with varied backgrounds and experiences.
• Ability to deliver excellent customer service and present to large groups, in person and via remote technologies.
• Ability to work independently and as part of a team.
• Strong research and analytical skills and problem-solving techniques.
• Working knowledge of benefits, leaves, and retirement programs and acumen.
• Demonstrated ability to provide in-person and virtual customer service.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Requirements:

Minimum Qualifications:

• Bachelor's degree from an accredited institution, or attainment by May 2026.
• Professional work experience delivering excellent customer service.

Preferred Qualifications:

• Experience in benefits administration.
• Experience in NYS public employment, including SUNY.
• HRCI, SHRM, or related certification.

Working Environment:

• Typical office environment.

Additional Information:

Professional Rank and Salary Range: Personnel Assistant, MP, $54,000.

Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=199373

Application Instructions:

Applicants MUST submit the following documents:

• Resume/CV
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• Contact information for three professional references

Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your UAlbany Careers Account to check your completed application.

Preference will be given to applications received by April 24.