HR Shared Services Coordinator

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard.

Tinker Federal Credit Union is seeking a Human Resources (HR) Shared Services Coordinator to join our Human Resources team! This role is ideal for an HR professional who brings strong operational knowledge, sound judgment, and a service-oriented mindset to support employees across the organization.

As one of the nation's leading credit unions, we offer competitive pay, a robust benefits package, a "smart casual dress code" and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a HR Shared Services Coordinator, you'll be responsible for the following:

• Providing first-level support to employees, including onboarding, offboarding, managing cases, and other HR shared services.
• Maintaining confidentiality, handling confidential correspondence, and exercising a high degree of discretion, initiative, and quality orientation.
• Providing a broad range of administrative support and will deliver services through multiple channels such as phone calls, emails, and case management.
• Managing information flow between various sources and HR leadership.
• Supporting the day-to-day administration of HR processes, including but not limited to onboarding, offboarding, leave management, and other HR share service functions.
• Preparing a variety of documents and reports, track departmental information, and maintaining responsibility for assigned projects within the entire HR department.
• Serving as the records and file custodian for HR and will be responsible for scanning and indexing employee records into the appropriate files.

Salary Range:

This is a non-exempt position. The starting hourly rate is $27.35 per hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Schedule:

Monday-Friday approximately 8:00 AM - 5:00 PM

Education/Experience:

Candidates must have an associate degree (preferably in business) or 60 hours of college (with a relatable major focus) and two years of experience from any of the following areas and in any combination is also required:

• All HR and Business specialties
• Branch Operations Administration

Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education. Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements.

Other Knowledge, Skills, and Abilities:

• Excellent customer service skills for our internal members (employees)
• Ability to work independently while maintaining a high level of motivation an initiative.
• Excellent communication, proofreading, administrative and organizational skills.
• Proven abilities as a self-starter with previous relatable human resources and/or customer service experience.
• Ability to listen to employees and discern needs.
• Willingness and ability to adapt and work with ambiguity.
• Ability and willingness to effectively manage challenging situations with professionalism and empathy.
• High functioning punctuality, with a sense of urgency for critical and unique situations.

Tinker Federal Credit Union is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. We celebrate the unique differences of our employees, and welcome people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, sex, age, marital status veteran status, disability status, pregnancy status, parental status, political affiliation, or any other status protected by law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at careers@tinkerfcu.org.