Sales Coordinator

Omni Oklahoma City Hotel

Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park. The property includes Mokara Spa, six food & beverage outlets, 76,000 square feet of meeting and event space, a retail outlet, fitness center, and rooftop pool.

Omni Oklahoma City Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training, along with the pride that comes from working for a company with a reputation for exceptional service. If you are a friendly, motivated person, with a passion to serve others, the Omni Oklahoma City Hotel may be your perfect match.

Sales Coordinator

Overview:
The Sales Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Sales /Catering & Convention Services department. He/she is also responsible for providing attentive, courteous, and efficient service to all guests.

Responsibilities:

• Answers incoming telephone calls from all Sales/Catering lines
• Responds to telephone inquiries by determining client’s needs and specifications for referral to designated Sales or Catering Sales Managers
• Daily office duties include monitoring of all incoming electronic lead distribution partners to ensure prompt response by managers for all incoming leads.
• Manage and maintain data content in FDC for accuracy (Grass Roots Reports)
• Processes all incoming correspondence
• Assist sales managers with completing expense reports if requested
• Ensures that all filing systems are maintained according to spec’s
• Gathers and organizes all materials for weekly/monthly reports as directed
• Assist managers with VIP amenities, outlet reservations, site alert forms etc.
• In the absence of a manager or at the request of, follows through on all customer requests to ensure the customer is satisfied and that the issue or request has been resolved and satisfied.
• In charge of all paperwork involved when turning over a group or catering file from tentative and definite (signed agreement, estimate, room blocks, MOP, booking recap, suite request forms)
• Responsible for routing weekly P’s and T’s reports for weekly meetings with managers’ updates.
• Assists sales team with blocking space in FDC as needed and creating proposals if requested.
• Coordinate transportation and room reservations for sales incoming site guests, VIPS or requests by team.
• If needed, assist Sales Manager with site visits
• Multi-task and prioritizing multiple requests and information; time management and organizational skills are necessary
• Detailed knowledge of the hotel meeting space, group dynamics and event details
• Property-wide departmental interaction
• Knowledge of hotel services and events
• Ensure an efficient and professional working environment with open communication
• Coordinates and provides office coverage when Catering Coordinator is out of office
• Special projects and other duties as assigned by Sales and Catering leaders
• In the absence of the sales coordinator/MRC or Catering Coordinator assumes responsibility for completing essential tasks normally completed by that individual.

Qualifications:

• Must have working knowledge of Excel, Word, Outlook, Power Point
• Required to work flexible schedules, that may include an occasional late evening or weekends
• Must be organized and detail oriented
• Must present a professional and polished appearance
• Must be able to handle multiple tasks at one time
• Previous hotel, sales/catering, and Delphi FDC experience preferred

Tools & Equipment:

• Desktop computer (Opera, Delphi FDC, Meeting Broker, Oracle, Birchstreet, Dayforce and Microsoft Office), printer, telephone, copier, and scanner.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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