Plastic Surgery Office Manager/Patient Coordinator

Plastic Surgery Office Manager/Surgical Coordinator – Upper East Side Office

A prestigious, concierge Plastic Surgery practice on the Upper East Side is seeking a full-time Office Manager/Surgical Coordinator to join our team. This position is ideal for a poised, organized, and motivated individual who enjoys working in a professional, patient-focused environment.

Position Details:

• Monday–Friday
• Compensation: Starting salary $65,000
• Benefits: Pension, healthcare, paid time off

Responsibilities:

• Coordinate all aspects of surgical scheduling, including patient consultations, pre-operative planning, and post-operative follow-up
• Communicate professionally with patients in person, by phone, and via email
• Manage calendars, patient records, and correspondence with discretion and accuracy
• Enter patient and insurance payments and coordinate authorizations and insurance -related claims with biller
• Support marketing and media initiatives for the practice
• Assist with patient education and case preparation
• Provide excellent customer service and contribute to the smooth daily operation of the office
• Bill payment, invoice generation, and account management

Qualifications:

• Minimum 2 years of administrative, medical office, or sales experience (plastic surgery or aesthetics experience a plus)
• Strong organizational and computer skills; proficiency in Word, Excel, and practice management software
• Excellent phone etiquette and interpersonal communication skills
• Familiarity with health insurance and medical billing
• Professional appearance and demeanor
• Proven sales or consultative communication experience preferred
• Non-smoking environment

If you are detail-oriented, personable, and interested in a long-term position with growth potential, we encourage you to apply.

Please send your resume and a brief cover letter describing your experience to info@drcopeland.com.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person