Sr Program Manager

Job Description

Insight Global is seeking a Senior Program Manager, Strategic Projects for a large enterprise services organization. This individual will lead a high-impact, highly visible initiative focused on building and launching a new maintenance service model by leveraging existing capabilities in a more scalable, mobile, and client-centric way.

This role blends program and product management, requiring someone who thrives in complexity, can align diverse stakeholder groups, and knows how to translate strategy into execution. The Senior Program Manager will work closely with executive leadership, operational teams, technology partners, and change management leaders to stand up this new service line, drive adoption, and refine the offering over time. The ideal candidate is a confident communicator, strong influencer, and steady leader who can bring structure, clarity, and momentum to a fast-moving, ambiguous environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Proven experience managing high-visibility programs with senior leader exposure

Strong program governance, documentation, and executive-level communication skills

Demonstrated ability to manage multiple workstreams, dependencies, and stakeholders

Experience launching or standing up new services, products, or operating models

Ability to motivate, engage, and align teams experiencing ambiguity or change

Experience preparing executive-ready decks, documentation, and updates

Comfort operating in 50/50 program and product management environments

Ability to think strategically and make practical recommendations on approach and execution

Availability to work EST business hours (PST/MST candidates acceptable if aligned to EST) Experience in facilities management, maintenance, or service-based operations

Experience with ServiceNow implementations or work management systems

Exposure to enterprise-wide system launches

Background in change management, go-to-market planning, or enablement

Experience supporting matrixed, mobile, or geographically distributed teams

PMP or Master's degree

Experience working within Global Operating Services (GOS) or similar org structures