Community Engagement Specialist - HHI Program

Reports to: Executive Director

• Working with the HHI Manager, CDC team, and Councilmember to determine which areas of neighborhood have the most need.

• Identifying external and internal housing issues.

• Building trust, providing technical assistance, and developing a plan of action with the resident to address housing and quality of life issues.

• Connecting residents with resources available through the City of Cleveland, local nonprofits, and organizations.

• Collecting, inputting, and tracking field data.

• Administering the City’s paint program in the field with support from the CES Manager

• Delivering classes and forums for homeowners and landlords on at least a quarterly basis in coordination with HHI Manager.

• Develop outreach materials and distribution strategies to ensure regular communication with stakeholders.

• Maintains a filing and tracking system covering disseminated information, referrals, requests, complaints, and completed improvements to the property.

• A High school diploma or GED is required; bachelor's degree in social work, urban planning, public affairs, communications or another related field is preferred.

• One year of experience in community building, engagement, or serving clients in a social service environment; OR one year of paid experience in building or remodeling, contracting, building construction estimating, building inspection or building/real estate management.

• Comfort with data collection, software and technology (such as computers, tablets & Microsoft Office Suites)

• Ability to work independently and as part of a cohort/collaborative team.

• A valid State of Ohio Driver's License and propery insurance is required.

• Reliable transportation to conduct field surveys and inspections preferred.

• Complete Lead Renovation, Repair and Painting Program (RRP) certification within six months.

• Passionate about Cleveland neighborhoods and residents and has a servant leadership mentality – placing the growth and well-being of people and the communities to which they belong first and foremost.

• Problem-solver, good listener, and patient who enjoys developing relationships, working with diverse groups of people, and helping residents work through challenges they are facing.

Starting at $45,000.00 per year. Full-time, non-exempt position with Health/Vision/Dental/Life Insurance & 401k matching.

Please visit www.bbcdevelopment.org or send your resume and cover letter to info@bbcdevelopment.org. E0E