Inside Sales Specialist - Health & Wellness (Nutraceutical Products)

Inside Sales Specialist – Health & Wellness / CPG / Supplement Industry

Onsite / Hybrid / Remote – for candidates located in the U.S. Eastern Time Zone (EST)

$40,000 - $50,000 plus bonuses, benefits, paid time off, and more!

Full-time - Monday – Friday / 8:00 am – 5:00 pm

Enzymedica, a worldwide leader in the enzyme supplement industry, is seeking an experienced Inside Sales Specialist for an outbound sales and customer service opportunity. This is an exciting opportunity with significant potential for growth. The Inside Sales Specialist for Natural Retail Accounts plays a critical role in driving revenue and fostering long-term relationships within the natural supplement retail sector. This position emphasizes proactive customer engagement, with a focus on account management, inbound and outbound calls, securing new business, and expanding market presence. A 75/25 split between outbound sales and administrative responsibilities ensures most of the time is spent on sales generation and relationship-building. The ideal candidate has experience in an inside sales role and is motivated, organized, and committed to meeting sales goals, providing outstanding customer service, and meeting / exceeding company objectives. This position involves extensive computer work with various applications. Focus-minded, detail-oriented, and energetic candidates needed. We are accepting applications for anyone currently living in the U.S./Eastern Time Zone (EST).

SKILLS / KNOWLEDGE REQUIRED:

· Comfortable making daily outbound calls.

· Proven history of success in inside sales, cultivating outbound sales, and customer relationships.

· 5+ years’ sales experience preferred, ideally in an inside sales setting.

· Experience selling CPG (Consumer Packaged Goods) is a big plus.

· Experience selling dietary supplements is a big plus.

· Strong sales acumen with a proven ability to achieve and exceed targets.

· Excellent verbal and written communication skills, including the ability to present technical product details confidently.

· A collaborative team player with exceptional problem-solving abilities and a solution-oriented mindset.

· Strong computer skills in Microsoft Office Suite and CRM/ERP systems. Sage and Tableau are pluses.

· Organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

· Positive attitude, resilience, and adaptability to change.

· High school diploma or equivalent required.

· Must participate in ongoing training to ensure knowledge and be up to date on the product line.

· Other duties as required.

ESSENTIAL ACTIVITIES:

SALES ACTIVITY (75%)

· Travel may be required (10% / 15%) for training opportunities or potential trade shows.

• Conduct outbound sales activities to grow assigned territories, including cold calls, prospecting, and lead follow-up via phone and email.
• Manage the complete sales process from initial contact to close, ensuring customer satisfaction and retention.
• Build and maintain strong relationships with existing accounts, identifying opportunities to upsell and introduce new product lines.
• Secure display placements, expand distribution of core items, and successfully launch new products within retail accounts.
• Deliver technical product information and training through webinars, phone calls, and in-person sessions to ensure customer confidence and education.
• Monitor and achieve assigned sales quotas, tracking progress and adjusting strategies as needed.
• Conduct market research to identify sales opportunities and trends, relaying insights to management.
• Represent the company at tradeshows and industry events to build brand awareness and foster new relationships.

CUSTOMER SUPPORT ACTIVITY (25%)

• Accurately process orders received through multiple channels, ensuring timely delivery and customer satisfaction.
• Ensure timely and accurate setup of new customer accounts in the ERP system, adhering to the application process.
• Monitor open orders, managing credit reviews, delivery timelines, and product availability to provide exceptional customer service.
• Coordinate tradeshow logistics, including booth bookings and preparation of promotional materials.
• Issue credit memos and manage customer inquiries or concerns with professionalism and efficiency.
• Maintain up-to-date and accurate customer records in the CRM and ERP systems, tracking all communications and activities.
• Provide weekly sales reports and updates to supervisors.

· Participate in Performance Improvement and safety initiatives, including job-related and annual training(s), i.e., cGMP, SQF.

Reasonable accommodation may be provided to individuals with disabilities to enable them to perform the essential functions.

WHO WE ARE:

Enzymedica is a growing, highly respected, multiple award-winning company in the natural supplements industry. We offer excellent pay and a complete benefits package including medical, dental, vision, company-paid life insurance, paid time off, paid holidays, 401 (k) with company match, paid parental leave, an onsite exercise facility, and free and discounted products. At Enzymedica, we make great health easier for everyone. It starts with healthy digestion – but that’s only the beginning. We’ve helped digest millions of meals, and our results speak for themselves.

Our flagship product, Digest Gold, has been the #1 enzyme product for more than a decade. We find the best ingredients on the planet, validate them with the latest science, then formulate clean, effective products made without compromise. Along the way, we strive to make a difference in the world by investing in people and planet initiatives that uphold our company values and legacy. Enzymes are the spark of life — nothing in the body happens without them. We see our team members the same way. From sales and customer success to the warehouse and lab, our hard-working employees help change people’s lives.

Join one of the best companies on Florida’s Gulf Coast. We’re hardworking, driven, and on a mission to change the world, and we proudly offer competitive compensation and comprehensive benefits that reflect our gratitude for our employees. Build a career you’ll be proud of, at the #1 natural digestive health and wellness company.

We are an Equal Opportunity Employer.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• What is the best email address to contact you at? My email is p.white@enzymedica.com
• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
• Have you ever held an "inside sales" position, working from your desk opposed to in the field?
• If you have a LinkedIn profile and would like to connect, you can reach me at https://www.linkedin.com/in/pennywhitefl/

• This position is onsite or hybrid if you are located in the Venice, FL area. Otherwise, remote. However, you must live in the Eastern Time Zone (EST). Do you?

Work Location: Remote