DENTAL FRONT DESK RECEPTIONIST/BILLING COORDINATOR

FRONT DESK RECEPTIONIST/BILLING CO-ORDINATOR
Radiant Smiles
Grand Rapids, MI

JOB DESCRIPTION:
Radiant Smiles is a beautiful, new dental practice that is committed to providing a positive and valued dental care experience for our patients. We are looking for an outgoing, friendly, team-oriented, and hard-working dental front desk receptionist.

KEY RESPONSIBILITIES:

• Greets patients, in person and on the phone, assesses their needs and addresses their needs based upon established guidelines.
• Assists in the scheduling of patients for dentists and hygienists including follow-up visits, canceling, and rescheduling patients, and filling in the schedule.
• Coordinates and posts daily schedule for dentist and hygienists.
• Administers the patient reminder system.
• Assures patient information is up-to-date and accurate.
• Processes patients’ paperwork, obtaining applicable information and maintains patient files.
• Present treatment plan and collect co-pay
• Confidently presenting third party finance options
• Entering insurance payments
• Knowing Open dental is plus.

ESSENTIAL QUALIFICATIONS:
EDUCATION:

• High school diploma or GED. Post high school courses in a dental or medical related arena preferred.
• MINIMUM EXPERIENCE:
• 1+ years of experience in a medical or dental office with prior understanding of the patient scheduling process is preferred.

BENEFITS:

• Estimated Salary: $17.00 - $21.00 per hour based on qualifications.
• Employee discount (for dental treatment)
• Paid sick time /PTO

To learn more about our office, check out our Facebook page @ Radiant Smiles or our Instagram page @radiantsmilesgr

Please send your resume to: hrradiantsmiles@gmail.com

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement

Experience:

• Customer service: 1 year (Required)
• Dental terminology: 1 year (Required)
• Computer skills/Dental billing: 1 year (Required)

Work Location: In person