Front Desk Receptionist

Position Overview

We are seeking a friendly, organized, and professional Front Desk Receptionist to serve as the first point of contact for our mental health department. The ideal candidate will create a welcoming environment while managing administrative and communication tasks efficiently.

Key Responsibilities

• Greet and check in patients in a warm and professional manner
• Answer and route incoming phone calls
• Schedule, confirm, and manage appointments
• Verify insurance and collect co-pays when needed
• Maintain accurate patient records in the EMR system
• Coordinate with providers and clinical staff
• Handle sensitive information with confidentiality and discretion
• Manage front desk operations and ensure a smooth daily workflow

Qualifications

• Previous front desk or administrative experience (healthcare preferred)
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable using computers and EMR systems
• Professional demeanor and strong attention to detail
• Ability to handle confidential information appropriately

Preferred Qualifications

• Experience in a medical or mental health setting
• Familiarity with insurance verification and billing processes
• Bilingual (a plus)

What We Offer

• Competitive salary (based on experience)
• Flexible scheduling options
• Supportive, team-oriented environment
• Opportunities for growth within the organization
• How to Apply

Please submit your resume through Indeed or email directly to zfreund@ahavamedical.com

Pay: $18.50 - $20.00 per hour

Benefits:

• Professional development assistance

Language:

• English (Required)
• Spanish (Preferred)

Ability to Commute:

• Brooklyn, NY 11205 (Required)

Work Location: In person