Material Coordinator, Inspector Lead (PPO)

AFO is looking for a Material Coordinator, Inspector Lead to work in Fort Sill, OK. The Material Coordinator, Inspector Lead (PPO) is a Quality Assurance Inspector responsible for ensuring Transportation Service Providers (TSPs) perform household goods shipment services in compliance with Department of Defense (DoD) regulations, including DOD 4500.9-R, Part IV. This position supports quality assurance operations for both domestic and international shipments, ensuring compliance, accountability, and a high level of customer satisfaction. To join our team of outstanding professionals, apply today!

Responsibilities

• In the Supervisor's absence, the Material Coordinator Inspector Lead will serve as the designated backup and assume the Supervisor's duties.

• The Material Coordinator Inspector Lead will provide briefings to Service Members as needed, including Peak Season, Claims, Fort Sill Facts, and any other briefings the Supervisor is unable to attend.

• Conduct quality assurance inspections of TSP operations, including packing, loading, and delivery of household goods.

• Monitor compliance with DoD regulations, Defense Personal Property System (DPS), and contractual requirements.

• Complete required inspection documentation (e.g., DD Form 1780) and maintain accurate case files.

• Identify service deficiencies and recommend corrective actions, including issuance of warning notices.

• Track and document customer complaints and TSP performance trends.

• Perform on-site inspections at origin and destination locations.

• Ensure proper packing methods and materials meet required standards outlined in the Tender of Service.

• Observe TSP personnel to ensure professionalism, safety, and compliance with policies.

• Assist in resolving disputes between customers and service providers.

• Coordinate with government personnel and stakeholders to support mission requirements.

• Perform additional duties as assigned.

Qualifications

• High School Diploma or equivalent required.

• Minimum of one (1) year of experience in transportation, household goods movement, or inspection-related work.

• Basic computer skills, including Microsoft Office.

• Mission-oriented and customer service-oriented mindset.

• Ability to pass Pre-Employment Drug Test and Background Screening.

• Ability to receive a favorable TIER-1 Investigation result and obtain and maintain a CAC.

• Applicant must possess a REAL ID-compliant, state-issued driver's license.

Preferred Qualifications:

• Eligible incumbent in good standing is highly desirable.

• Experience in a DoD Personal Property Office (PPO/PPPO).

• Familiarity with ETOPS, DPS, and personal property shipment processes.

• Prior military or government logistics experience.

• Experience in quality assurance or inspection roles.

Knowledge, Skills & Abilities:

• Knowledge of DoD 4500.9-R and personal property shipment regulations.

• Familiarity with systems such as DPS and Syncada (PowerTrack).

• Working knowledge of DoD personal property shipment regulations and Joint Travel Regulations (JTR).

• Proficiency in systems such as ETOPS and DPS.

• Strong attention to detail and ability to identify discrepancies.

• Strong customer service and interpersonal skills.

• Ability to clearly explain complex policies and entitlements to customers.

• Strong attention to detail and accuracy in processing documentation.

• Ability to work in a fast-paced, high-volume environment, independently and manager multiple priorities.

• Ability to multitask, manage time effectively, and maintain accuracy in a fast-paced environment.

• Effective problem-solving and conflict resolution skills.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit, talk, and listen.

• The employee may use repeated motions that include the arms, wrists, hands, and fingers.

• The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, or crouch.

• The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Job ID

Work Type

On-Site

Company Description

Work Where it Matters

Akima Facilities Operations (AFO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AFO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , AFO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , AFO sustains mission readiness and ensures quality of life by maintaining high value assets and operations at peak performance and successfully manages these operations through accurately forecasting, managing, and aggressively controlling costs.

As an AFO employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).