Veterinary Receptionist Part-Time

Mission Veterinary Partners
Davenport, IA, USA

Job Description

Welcome to Whitehaven Veterinary Center Pets And Pigs in Davenport, IA. We believe that providing exceptional patient care starts with creating a supportive environment where you feel valued and challenged every day. Our unwavering commitment to medical standards is reflected in our proud AAHA accreditation, ensuring you practice at the highest level of care. This dedication to excellence resonates deeply within the community, earning us an outstanding 4.8-star Google rating. If you are looking to integrate into a high-quality practice where you can truly grow your veterinary career, this is your opportunity. When you join Whitehaven, you become part of a network committed to supporting you in doing your best work. We foster a culture focused on continuous education and career advancement for all our teammates. If achieving specific career goals, such as becoming a credentialed technician or moving into a leadership role, is important to you, you will find robust programs in place to support that journey. We ensure that our entire team has the resources needed to succeed professionally and personally. Quality medicine is the core of our practice. Whitehaven Veterinary Center is dedicated to comprehensive small animal medicine, offering complex care opportunities like advanced orthopedics. To ensure our patients receive the most informed treatment plans, our veterinarians have direct access to internal specialty consultations and cutting-edge resources within our network. You will be practicing high-level, accredited medicine that challenges you daily and expands your existing skill set. Whitehaven Veterinary Center is deeply rooted in the community of Davenport, IA. Joining our team means integrating into a supportive local environment that trusts our quality of care, as demonstrated by our exceptional community rating. You will discover a welcoming place where building lasting relationships with clients and their beloved pets is central to the practice experience, offering a fulfilling professional lifestyle.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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