Worker's Compensation Specialist

Are you looking for an entry-level professional career opportunity that taps your analytical and interpersonal skills? Apply now to join our team as a Worker's Compensation Specialist. We have two current vacancies in our Worker's Compensation Division.

The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly and inclusive work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. Apply now to find out why there's so much to love about working for Wisconsin.

These positions offer a hybrid remote work schedule (typically 3-4 remote days per week depending on the unit's business needs). Our office is located in downtown Madison at 201 E. Washington Ave. Additional in-person hours may be required during initial training and orientation.

This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term).

Worker's Compensation Specialists provide consultative services to injured employees, employers, attorneys, medical providers and insurance carriers regarding rights and obligations under the Wisconsin Worker’s Compensation law. This recruitment will be used to fill one Health Cost Dispute Resolution Specialist vacancy in the Legal Services Bureau and two Dispute Resolution Specialist vacancies in the Claims Management Bureau.

Health Cost Dispute Resolution Specialist: this position is responsible for resolving health care disputes over the reasonableness of fees and necessity of treatment for medical services provided to injured workers; preparing cases for resolution of disputes involving the pharmacy fee schedule; and providing professional and administrative support with handling claim correspondence. To learn more, view the full position description.

Starting pay for these positions is $23.60 per hour. Additional compensation (up to $2.50 per hour) possible for candidates with specific qualifications related to the job, plus an exemplary benefits package:

• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options starting at $45/month for single and $111/month for family coverage.
• Other great insurance options (dental, vision, life, and more).
• A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.

Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness.

Use this Total Rewards Calculator to see an estimate of the total value of our competitive benefits package!

The classification title for this position is Worker's Compensation Specialist (schedule 12, range 64). A 12-month probationary period will be required. This position is considered non-exempt under the Fair Labor Standards Act.

Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

Remote work: Employees with approved remote and hybrid-remote work arrangements are generally expected to work within the state of Wisconsin. High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.

Criminal histories: We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.

Eligibility to work in United States: Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant completing the I-9 upon hire.

The qualifications listed below will be evaluated in the first step of the selection process and should be clearly described in your resume/letter of qualifications.

You need to have the following experience:

• Researching issues in a professional or academic environment, including interpreting applicable laws/policies and making recommendations (e.g., writing issue papers, analyzing program eligibility issues, analyzing claims, or similar)
• Communicating technical, medical, legal, or similarly complex information (e.g., research paper, medical or legal case communications, complex technical assistance to clients, or similar)
• Using computers to accomplish professional tasks (e.g. preparing correspondence, entering and analyzing data, generating reports, or similar)

Any of the following experience would be nice to have:

• Training or experience using medical terminology in a professional or academic setting (e.g., completing a medical terminology course, reviewing or transcribing medical documents, providing health care services, or similar)
• Experience conducting formal investigations
• Experience working in a worker's compensation, disability, insurance or closely related environment

Additional qualifications may be evaluated in subsequent steps of the selection process.

Note: If you are viewing this posting on an external site, please visit Wisc.Jobs (search 20680) to complete your application.

To apply, click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. Please review this additional guidance on developing your resume and letter of qualifications (including a template) as you prepare to apply.

Please see the Frequently Asked Questions for general Wisc.Jobs user information and technical assistance.

• Technical issues: if you encounter issues submitting your on-line application (e.g. signing in or uploading a resume), please email the Wisc.Jobs Help Desk at wiscjobs@wisconsin.gov or call (608) 267-1012 (Monday - Friday, 7:45am – 4:30pm).
• Position questions: if you have questions about the position or this recruitment (e.g. projected start date, skills needed, etc.), please email Lisa at LKBJobs@dwd.wisconsin.gov or call (608) 266-9310.

Please note that once you submit your application, you will not be able to update your materials.

What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview.

DWD values a diverse workforce and is an equal opportunity and affirmative action employer. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to applicants and employees with disabilities.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Application materials must be submitted by 11:59 PM (central standard time) on Monday, April 27, 2026.