Universal Banker

Title: Universal Banker

Availability: Monday – Friday; 8:00 a.m. - 5:00 p.m. Occasional Saturdays

FLSA: Non-Exempt

Location: Wyoming

Department: Retail

Reports To: Branch Manager
Category: Full Time

Date: May 2026

About First Resource Bank
First Resource Bank is built on three core values: providing unequalled service, having a team approach and making a positive impact in the communities we serve. By implementing these simple tenets, the organization has experienced growth and an expanding client base.

Primary Duties

• Provide exceptional client service that aligns with First Resource Bank’s Client Experience Service Standards policy
• Greet and welcome clients; direct them to the appropriate bank staff or department
• Oversee and maintain teller and lobby areas: keep them clean and supplied with drinks, snacks, bank brochures and other supplies
• Process teller transactions accurately and efficiently while complying with regulated bank policies, authority matrix and other procedures
• Balance cash drawer and vaults daily as assigned; abide by teller policy and branch cash limit requirements
• Answer client information requests (in person and on phone), including, but not limited to: product and service information, account balance inquiries, electronic banking troubleshooting, wire transfers, stop payments, address changes, debit card limit exceptions and telephone transfers
• Build client relationships by maintaining a thorough knowledge of bank products and services and providing appropriate recommendations to clients
• Open and maintain accounts, including, but not limited to: consumer and commercial checking and savings accounts, IRA’s, Heath Savings, Debit Cards and Cash Management products, and comply with established internal policies and procedures
• Assist the Branch Manager with all aspects of client service, operations and other administrative duties as assigned
• Process and distribute incoming mail; prepare outgoing mail for pickup
• Perform other clerical and administrative related duties as assigned
• Please be aware that, although Wyoming branch will serve as the primary location for this position, you might also be asked to cover other locations if needed.

Minimum Requirements

• Excellent verbal communication skills
• Trustworthiness and the ability to act with integrity
• Thorough understanding of customer service
• High school diploma or equivalent

Please direct questions, and resumes to Taylor Lundberg, HR Admintrator, at tlundberg@myfrbank.com.

First Resource Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, national origin, veteran or disability status.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person