Career Forward Navigator

Salary: $55,000.00 - $62,500.00 Annually

Location: Littleton, CO

Job Type: Administrator/Professional-Technical (Full-Time)

Job Number: 00346

Division: Economic Mobility & Workforce Innovation

Department: Workforce & Community Programs

FLSA: Exempt

ACC Careers: Where You Can Move Mountains

Nestled in the foothills of the Rocky Mountains sits one of the oldest community colleges in Colorado, Arapahoe Community College. With a rich history of educational excellence, ACC embraces a culture that values diversity, individualized support, and unwavering commitment to student success, without exception.

Job Summary

Arapahoe Community College is seeking a Career Forward Navigator to serve as the primary point of contact for learners participating in Career Forward programs. This role provides end-to-end learner support across outreach, recruitment, onboarding, enrollment, case management, retention, and career placement.

The Navigator builds strong relationships with learners while coordinating closely with internal college departments, employers, workforce centers, and community partners to deliver comprehensive wrap-around services. This position maintains in-depth knowledge of ACC academic, career, and technical education programs and supports learners from initial inquiry through program completion and post-completion transition.

This position will be responsible for ACC's COSI Achieve Scholarship Program along with the Career Forward Program Manager. Working collaboratively with the Career Forward Program Manager, the Navigator helps manage learner records, case notes, data tracking, and reporting to ensure learner success, program effectiveness, and continuous improvement.
Key Responsibilities

• Lead learner outreach, recruitment, and onboarding efforts, including information sessions, orientations, advising, and enrollment support
• Provide ongoing case management, coaching, and retention support, including academic progress monitoring, career planning, and job readiness assistance
• Serve as a liaison between learners and internal departments, employers, workforce centers, and community partners to connect learners with resources and opportunities
• Maintain accurate learner records, case notes, and data related to enrollment, completion, credentials, funding, and post-program outcomes
• Support program assessment and reporting by tracking outcomes, compiling reports, and contributing to continuous improvement efforts

This is a grant-funded position through 06/30/2030. Continuation of the position is contingent upon continued funding.

Qualifications

• Bachelor's degree or equivalent combination of education and/or relevant experience. An equivalency will not count towards the experience requirement below.
• Experience providing case management, academic, career, or student support services.
• Experience working across functional areas in a complex organization.
• Strong collaboration, problem-solving, interpersonal, oral and written communication, and critical thinking skills required.

Preferred:

• Experience utilizing student information databases such as Banner and EAB Navigate or a similar platform.
• Experience working with scholarship disbursement, management, and verifying student eligibility within state compliances..
• Experience building student services and resources for a college campus from the ground up.
• Experience advising students and managing multiple student caseloads.
• Experience developing retention efforts targeting students who are on academic probation, suspension, or a similar standing.

Application Instructions

All applicants must submit:

1. Resume
2. Detailed letter of interest (cover letter) addressing the job announcement. Please include any experiences you may have embedding equity and inclusion in your work, see below.

At ACC, we seek to hire candidates who are committed to fostering respectful, welcoming, and supportive environments for all individuals. In your cover letter, please describe how you have worked to create such environments in your current or previous roles, and share what this commitment means to you in your professional practice.

Additional Information

This is a grant-funded position through 06/30/2030. Continuation of the position is contingent upon continued funding.

Reach out to us at HRrecruitment@arapahoe.edu if you have any questions.

ACC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidate may be required to submit unofficial transcripts to verify education.
• Direct deposit of payroll is a condition of employment.
• Arapahoe Community College participates in E-Verify.
• All ACC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.

CCCS is an Equal Opportunity Employer

The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at arapahoe.edu

Reasonable Accommodation Statement

Arapahoe Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process or during the course of employment contact Angela Johnson, Executive Director of Human Resources, at (303) 797-5715 or angela.johnson@arapahoe.edu.

For information regarding Arapahoe Community College Security, including Clery Act / Crime Statistics for the campuses and surrounding area, please see the Arapahoe Community College Annual Security Report. For a hard copy report, please contact the ACC Campus Police Department at (303) 797-5800, campus.police@arapahoe.edu, or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120.