Expeditor

COMPANY OVERVIEW

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

COMPENSATION

Hourly: $30.00/Hour

JOB SUMMARY

The Expeditor plays a critical role in supporting sales and operations by ensuring customer orders are processed accurately and efficiently. This position serves as a central point of coordination between sales, operations, warehouse, and customers to maintain clear communication and timely order execution. The role reports to the Company President and supports daily business operations in a fast-paced environment. This is a full-time position with standard weekday business hours. Success in this role requires strong organization, attention to detail, and the ability to manage multiple priorities effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process customer orders, including ordering materials and tracking order status.
• Communicate with customers and internal teams via phone and email regarding order updates, changes, and timelines.
• Maintain and update project documentation, including product specifications, drawings, and floorplans.
• Coordinate with warehouse staff, subcontractors, and internal departments to ensure accuracy and completeness of project documentation.
• Monitor project progress and communicate updates, changes, and reminders to appropriate stakeholders.
• Ensure all documentation is accurate and aligned with project requirements.
• Follow and enforce company safety policies and procedures.
• Other duties as assigned.

EDUCATION, EXPERIENCE & QUALIFICATIONS

Required Qualifications:

• 1+ years of experience supporting sales, project teams, or administrative operations.
• Experience in flooring, construction, or a related industry preferred.
• Proficiency in Microsoft Office applications.
• Experience with RFMS or similar business management systems preferred.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Basic math skills sufficient to support order processing and related transactions.

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Stationary Position: Ability to remain in a stationary position (sitting or standing) for up to 75–100% of the workday.
• Mobility: Frequently required to move throughout the office, showroom, and warehouse areas to access materials, documents, and team members.
• Lifting/Carrying: Occasionally lifts and/or moves items weighing up to 10 pounds.
• Positioning: May be required to bend, stoop, kneel, or reach while handling documents or materials.
• Manual Dexterity: Frequently operates a computer and standard office equipment.
• Communication: Ability to effectively communicate and exchange accurate information with customers, vendors, and team members in a professional environment.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

• Office/Design Center: Professional, climate-controlled office environment with moderate noise levels.
• Warehouse/Facility: May be exposed to non-climate-controlled environments (heat and cold), moving equipment, and varying noise levels when interacting with warehouse operations.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.