ServiceNow QA Engineer

Job Description

Insight Globals client, a Technical System Integrator, is seeking a detail-oriented ServiceNow QA/Test Engineer to lead the quality assurance and testing efforts for a large-scale public sector ServiceNow platform. This role ensures that all platform enhancements, upgrades, and custom applications are defect-free and compliant with rigorous government security standards. The successful candidate will be responsible for the end-to-end testing lifecycle, from creating comprehensive test plans to executing automated and manual tests within a FedRAMP-authorized environment.

pay range: $34-41/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 4+ years of dedicated Software QA experience

o 2+ years focused specifically on the ServiceNow platform

• Proven experience implementing and managing the ServiceNow Automated Test Framework (ATF)

• Strong understanding of Agile/Scrum methodologies and the Software Development Life Cycle (SDLC)

• Experience with defect tracking tools (Jira, ServiceNow Agile/Test Management)

• Experience with automated testing tools (Selenium, etc.) - Prior experience testing systems within a state, local, or federal government framework

• Knowledge of accessibility standards (Section 508 compliance) and security testing protocols

• ServiceNow Certified System Administrator (CSA)

• ISTQB Certified Tester