Representative Duties:

• Perform receptionist duties by greeting visitors/callers in person and by telephone, answering routine questions, and directing visitors/callers to the appropriate person or department.
• Inform individuals under supervision/defendants reporting for supervision or investigation on procedures for completing appropriate forms and authorizations. Advise individuals under supervision/defendants reporting for the first time regarding officer assignment and basic initial procedures, as required.
• Prepare various forms, letters, memoranda, appointment notices, and other correspondence.
• Process incoming and outgoing mail.
• Electronically submit appropriate documents to outside agencies.
• Assist with conducting online criminal record checks through local or national law enforcement systems.
• Enter and retrieve information from various databases and perform all other job-related duties as required.
• The position involves heavy telephone and public contact and requires considerable tact and patience. Bi-lingual (Spanish) is preferred but not required.

To be considered for this position you must be a high school graduate or equivalent. To qualify for the full range CL-23 level you must have two years of general experience.

Probation and Law Enforcement

• Skill in properly referring/routing telephone calls, visitors, and hand-delivered documents/materials. Skill in filing and knowledge of filing requirements. Skill in spelling, grammar, and proofreading. Ability to file, extract, and re-file documents accurately and appropriately. Ability to follow detailed instructions and multitask. Skill in organizing own work. Ability to apply probation policies, procedures, practices, and guidelines. Ability to learn the practices and procedures used in probation as applicable to the position.

Judgment and Ethics

• Knowledge of and compliance with the Code of Conduct for Judicial Employees and court confidentiality requirements. Ability to consistently demonstrate sound ethics and judgment.

Written and Oral Communication/Interaction

• Ability to interact and communicate effectively (orally and in writing) with individuals of diverse backgrounds, including law enforcement personnel, court personnel, attorneys, individuals under supervision/defendants, and the general public, to provide customer service and information while complying with regulations, rules, and procedures.

Information Technology

• Knowledge of software and keyboarding for word processing, data entry, email, computers, and report generation. Skill in using a multi-line telephone efficiently and in a timely manner. Skill in using standard office equipment (telephones, copiers, fax machines, scanners, etc.). Skill in keyboarding, typing, and data entry. Ability to learn how to use automated/internet systems for conducting criminal records checks.

Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position's duties.

Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience.

• Paid Annual & Sick Leave
• Paid Holidays
• Employer subsidized Health Insurance
• Group Life Insurance
• Supplemental Vision/Dental Insurance
• Retirement Benefits Plan (FERS)
• Thrift Savings Plan (TSP)
• Flexible Spending Accounts
• Transit Subsidy Program (pursuant to eligibility requirements)
• Pre-tax benefit programs

Representative Duties:

• Perform receptionist duties by greeting visitors/callers in person and by telephone, answering routine questions, and directing visitors/callers to the appropriate person or department.
• Inform individuals under supervision/defendants reporting for supervision or investigation on procedures for completing appropriate forms and authorizations. Advise individuals under supervision/defendants reporting for the first time regarding officer assignment and basic initial procedures, as required.
• Prepare various forms, letters, memoranda, appointment notices, and other correspondence.
• Process incoming and outgoing mail.
• Electronically submit appropriate documents to outside agencies.
• Assist with conducting online criminal record checks through local or national law enforcement systems.
• Enter and retrieve information from various databases and perform all other job-related duties as required.
• The position involves heavy telephone and public contact and requires considerable tact and patience. Bi-lingual (Spanish) is preferred but not required.

To be considered for this position, please submit your:

Only applications submitted via email will be accepted. It is preferred for the applications to be submitted in a single PDF document, and for candidates to include the vacancy number and position title in the subject field of the email containing the application. Applications submitted as zip files, cloud files and/or links will not be accepted. Applications that do not conform to the above procedures will not be considered.

Please submit your application to: Careers@nysd.uscourts.gov .