Proposal Associate
- LabConnect
- Johnson City, TN, USA
Job Description
Overview
LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
Job Summary
The Proposal Associate is responsible for preparing accurate, timely, and competitive price quotations for customers. This role involves gathering requirements, analyzing product or service specifications, reviewing cost data, and ensuring estimates align with company pricing strategies and margins. The Quoting Specialist collaborates closely with Business Development, operations, finance, and technical teams to validate scope, identify risks, and deliver well structured quotes that support successful customer proposals. The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Essential Duties and Responsibilities
- Prepare accurate and timely quotations based on customer requests, specifications, and pricing guidelines using the company’s pricing tools.·
- Collaborate with Scientific Affairs, Laboratory Services, Procurement, Partner laboratories, and Operational teams to gather necessary input, as needed.
- Partner with Business Development Directors to ensure that clinical study quotes are complete and address the client’s needs
- Support continuous process improvement efforts to streamline quoting workflows and reduce turnaround times.
- Update CRM database, as needed, and ensure accuracy of departmental information.
- May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity.
- May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
- Participate in Proposal Management departmental initiatives.
- Assist in preparation of departmental reports, as assigned.
- Provide back-up assistance for other departmental functions, when needed.
- Perform all other related duties, as assigned.
- High School Diploma required. Associates degree or Bachelor’s degree in science, business, or marketing related discipline preferred.
- 1-5 years customer service or related experience.
- Experience in a contract research and/or research setting preferred.
- An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
- Reading and interpreting technical documents or scopes
- Proficiency with quoting/configuration tools and CRM systems
- Strong Excel skills (formulas, pivot tables, lookups)
- Time management and workload prioritization
- Ability to manage multiple simultaneous quote requests
- Clear written and verbal communication
- Ability to clarify requirements with sales teams or customers
- Cross-functional collaboration with sales, operations, finance, and technical teams
- Problem-solving and critical thinking
- Adaptability in fast-paced environments
Physical Demands:
Remote/Hybrid, Other Desk-Based Roles
While performing the duties of this job, the occupant is regularly required to:
- Prolonged periods of sitting at a desk and working on a computer.
- Prolonged use of computer and headphones for conference calls.
- Communicate effectively via phone, video, and email.
- Use hands and fingers to operate a computer and other office equipment.
- Insert any other physical requirements of the position. To enter multiple lines, press “Enter” to start a new bullet point.
One Global Team
At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), creed, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Join our team and discover how your work can impact patients' lives around the world!
Some of the Perks our LabConnectors Love:
- Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
- Health Benefits beginning on date of hire
- PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
- Short and Long-Term Disability, Life Insurance, and AD&D
- We celebrate our differences, which enriches our culture!
We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters
LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/
If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect, please email talent@labconnect.com or call +1 (423) 722-3155.
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