Operations Coordinator

Operations Coordinator

Location: Loveland, CO | Job Type: Full-Time

Compensation: $45,000 – $60,000 annually

Reports to: Managing Director

About NCS Systems

Our mission is to be the nation’s leading security risk management company, providing preventative security solutions that make communities safer, protect assets, and prevent thousands of crimes each year. We work on projects that reclaim neighborhoods, secure properties, and create safer environments for communities and our clients. Our employees are deeply invested in this mission and share in our success through profit-sharing incentives.

At our core, we believe in:

• Help First – Serving clients and communities with integrity
• One Team – Working together to achieve impact
• Do What You Say – Holding ourselves accountable
• Be an Owner – Taking initiative and driving results
• Proactively Find Solutions – Staying ahead of challenges

If you’re looking for a hands-on role where you can make a real impact and grow with a mission-driven company, we want to hear from you.

About the Role

We are a small, fast-moving company looking for an Operations Coordinator to work directly with our Managing Director and help keep the business running smoothly. This is a hands-on, cross-functional role that touches marketing, sales, finance, HR, and day-to-day operations.

Early on, you will be focused on executing assigned tasks accurately and on time and producing reliable reporting across functional areas. As you build knowledge of the business and demonstrate good judgment, the expectation is that you grow into a true strategic partner: identifying opportunities, owning processes end-to-end, and contributing to decisions that move the business forward.

This role is well-suited for someone who is organized, curious, and wants to grow with a company. You will have direct visibility into leadership and real ownership of your work.

Core Responsibilities

The Operations Coordinator will be generally responsible for interfacing with each business area on a weekly basis, coordinating, assigning and monitoring work. The Operations Coordinator will then report back to the Managing Director with updates, status reports, and any relevant blockers.

General Business Operations

• Serve as a reliable point of execution for cross-functional projects and one-off initiatives as directed by the Managing Director
• Identify and flag process gaps, inefficiencies, or risks as they arise
• Maintain operational documentation, SOPs, and internal systems
• Over time: move into an “Integrator” role, take ownership of operational planning, lead process improvement initiatives, and act as a thought partner to leadership

Accounting & Finance

• Coordinate with the finance team to learn the financials of the business
• Understand and monitor Accounts Payable and Receivable
• Maintain organized records and ensure documentation is accurate and accessible
• Over time: develop fluency in the company’s financial health and contribute to budgeting and forecasting discussions

Human Resources

• Support HR administration including onboarding coordination, record keeping, and benefits tracking
• Assist with recruiting logistics, scheduling, and candidate communications
• Help maintain HR documentation, policies, and compliance tracking
• Over time: own HR processes, identify workforce needs, and serve as a resource for employee experience

Sales

• Support the sales process through CRM maintenance, pipeline reporting, and follow-up coordination
• Prepare sales reports and assist in tracking performance against targets
• Over time: identify pipeline trends, surface insights to the Managing Director, and contribute to sales strategy

Marketing

• Execute marketing tasks as assigned
• Manage vendor and contractor relationships ensuring deliverables are met to a high quality standard
• Track and report on key marketing metrics; maintain dashboards or reporting tools as directed
• Over time: take ownership of the marketing calendar, recommend strategies, and manage initiatives independently

Core Competencies

Execution & Reliability

Gets things done. Follows through on assignments without needing to be chased, meets deadlines consistently, and flags issues early when something is off track. In a small company, dropped balls are visible and costly.

Attention to Detail

Produces work that is accurate and well-organized. Catches errors before they become problems. Understands that in reporting, finance, and HR work especially, small mistakes have downstream consequences.

Communication

Communicates clearly and directly, both in writing and verbally. Keeps the Managing Director appropriately informed without over-reporting. Knows how to distill information and present it simply.

Adaptability & Range

Comfortable shifting between very different types of work, from financial tracking to marketing coordination to HR logistics. Does not need everything to be perfectly defined before starting. Manages competing priorities without losing things.

Curiosity & Initiative

Asks good questions, wants to understand the why behind tasks, and looks for ways to improve how things work. Over time, does not wait to be told what needs attention. This competency is what separates someone who stays in execution mode from someone who grows into a strategic partner.

Business Judgment

Develops over time. Early on, this means reading a room, understanding what is and is not urgent, and asking before assuming. As the person grows, it means making sound recommendations and thinking beyond the immediate task to what actually moves the business forward.

Discretion & Trust

This role has visibility into sensitive information across finance, HR, and operations. Handles confidential matters appropriately and understands the responsibility that comes with direct access to leadership.

How This Role Grows

This position is intentionally designed to evolve. Early success looks like reliable execution, sharp attention to detail, and strong communication upward. Long-term success looks like proactive ownership: anticipating the needs of the business, driving initiatives without being asked, and functioning as a trusted advisor to the Managing Director.

Compensation & Benefits

The salary range for this position is $45,000 to $60,000 annually, depending on experience and qualifications.

We are a small company, and we think that is a genuine advantage. You will have direct access to leadership, real ownership of your work from day one, and the ability to see your contributions make an impact rather than get lost in layers of process and approval chains.

What we offer:

• Competitive base salary of $45,000 to $60,000, commensurate with experience
• Profit-sharing incentives tied to company performance
• Unlimited paid time off. We trust you to get the work done and take the time you need. There are no accruals, no expiration dates, and no guilt. Rest is part of performing well.
• Flexible work arrangements. We care about output, not clock-watching. We work with each person to find a schedule and structure that fits their life.
• Direct visibility into leadership. You will work alongside the Managing Director, not report through layers of management. Your work matters here.
• Room to grow. This role is designed to evolve with you. For the right person, it becomes a career, not just a job.

We are actively building our benefits program and expect it to grow as the company grows. Additional benefits and perks can be discussed with the right candidate as part of the offer conversation.

How to Apply

To apply, please submit a resume and a brief note describing your interest in this role to jt@ncsisonline.com

Applications will be reviewed on a rolling basis. We encourage interested candidates to apply promptly.

Equal Opportunity Employer

NCS Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected under applicable federal, state, or local law, including the Colorado Anti-Discrimination Act (CADA).

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. If you need an accommodation, please contact us jt@ncsisonline.com

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Ability to Commute:

• Loveland, CO 80537 (Required)

Work Location: In person