Passenger Service Agent/Cargo Operation Agent

EVA AIRWAYS CORPORATION

EVA Airways (www.evaair.com) is a distinguished 5-Star international airline headquartered in Taipei, Taiwan. In 2025, EVA Airways was honored with the SKYTRAX 5-Star Airline certification for the tenth consecutive year. EVA Airways is also ranked eighth among AirlineRatings.com’s “Top 25 Safest Full-Service Airlines for 2026”, marking its 13th consecutive year of earning a place among the website’s global ratings for the safest airlines worldwide. EVA Airways is continually growing and seeking passionate individuals to join our team across various functions and office locations. While prior experience in the aviation industry is preferred, we also welcome entry-level applicants who are eager to build a rewarding career in this dynamic field. For information on employee benefits, please click the branch job posting below.

EVA BRANCH INFORMATION

New York Branch Office has immediate openings for Passenger Service Agent/Ramp Coordinator. Please specify salary expectation on resume and email to NYCTOBR@EVAAIR.COM.

EVA SALARY OFFERING

Monthly Salary: $3,875 to $4,325 depending on prior airline experiences.

EVA EMPLOYEE BENEFITS

1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs. No premium cost for life insurance package and low premium cost for long term disability (optional).

2. 401(k) plan with company match.

3. Additional allowance for operation position.

4. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines.

5. Vacation begin to accrue from the first day of employment. Employees may earn up to 7 days of vacation in their first year, with accrual increasing based on length of service, to a maximum of 24 days per year.

6. 8 national holidays, 3 floating holidays, and 9-day paid sick leave.

AIPORT OPERATION – PASSENGER SERVICE :

JOB DESCRIPTION

1. Passenger Service Skills – Check-in and boarding procedures (verify valid travel documents), Baggage handling, and among other related tasks.

2. Administrative Duties – Processing invoices, handling passenger complaints, managing baggage claims, providing training for ground handle and managing inventory and stock control.

AIPORT OPERATION – CARGO OPERATION:

JOB DESCRIPTION

1. Monitor the cargo loading and unloading process.

2. Coordinate with ground handlers to verify loading accuracy.

3. Ensure all cargo is securely loaded and properly documented.

4. Oversee ramp operations and flight security to maintain compliance with company safety standards.

EVA Airways is an Equal Opportunity Employer

Job Type: Full-time

Pay: $3,875.00 - $4,325.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person