Assistant Director for AV/Technology and Facilities Management, Armstrong Student Center

Job Number: JR104059

Remote Type: Fully On-Campus

Job Title
Assistant Director for AV/Technology and Facilities Management, Armstrong Student Center

Department
Student Centers Operations

Worker Type
Regular

Pay Type
Salary

Position Salary Minimum
46,000

Position Salary Maximum
56,000

Salary will be commensurate with the level of the position, education, and experience.

Scheduled Weekly Hours
40

Benefit Eligible
Yes

Screening Date
2026-04-30

Job Description Summary
The Armstrong Student Center is a 242,000 square foot complex and the site for approximately 3,500 meetings and events per year. The center manages event production, building operations, student organization office space, and recreation amenities to create the "living room of campus." This position is designed to support student and professional staff in ensuring continuity of services, maintaining a student-centered approach to our work and adhering to our core values of collaboration, stewardship, inclusion, learning and caring.

Job Description

Technology

• Responsible for managing technology associated with the student center, including: AV equipment, assistive technology devices, sound and light equipment, digital advertising displays, and security systems (camera system, key control, etc.)
• Develops relationships with on and off campus partners who help maintain Armstrong technology: Information Technology, ESports, outside contractors.
• Maintain inventory of technology and AV equipment
• Meet with departments, student organizations and external clients, as requested, to provide advice and guidance regarding AV services and functionality for events.
• Manage repair, replacement and preventive maintenance schedules
• Creates budget projections for annual maintenance costs
• Trains student staff on use of all building technology, AV systems, and sound systems (including sound and light boards)
• Directs the technical and digital infrastructure of the Armstrong Esports Lounge, and the RedZone game room, including management of the ggLeap platform, computer hardware and user access to ensure a positive gaming experience.

Facilities

• Directs the daily facility operations of the student center, specifically managing building systems, physical facilities, hardware and technical components. Collaborates and works closely with student Building and Events Managers to ensure good communication and completion of facilities related activities.
• Responsible for the care and maintenance of facility infrastructure, furniture, fixtures and equipment. Serves as the primary liaison for off-campus service providers, managing vendor contracts and performance.
• Develops and maintains relationships with campus partners who contribute to a positive building environment, including: physical facilities, dining services, custodial services, campus police, and building tenants
• Develops and manages repair, replacement and preventive maintenance schedules
• Creates annual budget projections for both physical and technical maintenance costs
• Works in collaboration with the Associate Director and Director to manage project construction & contractors tied to building improvements
• Submits and tracks work orders and help manage repairs and maintenance of facility
• Administers building automation (BAS) to regulate climate control for large-scale event venues, optimizing occupant comfort while executing energy-saving protocols during periods of low occupancy.
• Manages building access and security through oversight of key inventory/control, computer-controlled access points and building CCTV systems.
• Assists in sustainability initiatives as related to the facility and equipment
• Trains student employees on proper usage of equipment and set up

Event & Student Staff Support

• Alongside the Assistant Director for Event Operations, serves as a key advisor and indirect supervisor to student management teams, delivering guidance on physical facility maintenance and technology systems, including troubleshooting support.
• Acts as the designated on-site lead, providing AV production support for high-profile events (may include occasional evenings or weekends).

Other departmental and divisional opportunities

• Designated as "Essential Personnel," providing critical on-site leadership and operational support during weather-related events, facility emergencies, and campus-wide crises to ensure student safety and infrastructure protection.
• Represents departmental interests on the Miami University Parking Advisory Board
• Serves as a primary Building Point of Contact (BPOC), acting as a liaison between the facility, university administration, and Physical Facilities
• Partners directly with the Miami University Police Department (MUPD) to assess facility security needs
• Maintains a high degree of flexibility by executing specialized projects and "other duties as assigned".

Minimu m Qualifications

• Bachelor's degree conferred by start date and two years of professional experience in an educational setting, event management, theater, or facility operations.

Preferred Qualifications

• Master's Degree in Student Affairs/Higher Education, theater, management, facility operations or related fields.

Required Knowledge, Skills, & Abilities

• Experience with the use and configuration of sound, lighting and audio visual systems
• Strong organizational skills
• Strong problem solving and critical thinking skills
• Experience providing excellent customer service
• Must be willing and able to work some evenings and weekends as needed to support events and activities - will have a flexible schedule
• Ability to manage multiple tasks and a fast-paced environment

Preferred Knowledge, Skills, & Abilities

• Experience with the use and configuration of gaming systems and/or e-sports operations.
• Skilled at providing AV support for meetings, conferences or events.
• Experience in a higher education, facility operations and/or student centers
• Project Management

Additional Position Information (if applicable)

Required Application Documents
Cover Letter
Resume

Special Instructions (if applicable)
None

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement
Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act
As part of the University's commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University's Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at 513-529-2223.

Labor Law Posters for Applicants

Please visit our Labor Law Posters webpage to access all relevant and applicable labor law information.