Position Summary:
The Case Manager -Veteran’s Program (Men’s Shelter) is responsible for supporting program components and facilitating services to best address the needs of homeless Veterans and/or their families in the Agency’s various programs. Position involves having knowledge of and experience working with homeless individuals and families, chemical dependency, unemployment, mental illness, community resources and delivery of direct services to individual clients.
Essential Duties and Responsibilities:
? Provide case management services to assigned Veterans, including ability to make assessments, prepare individualized service plans and provide appropriate treatment
? Develop and execute client service plans for designated Veterans and their families including both parent/guardian and children
? Assist in the management of daily operations of the VA Program to ensure optimized program service delivery Facilitate communication between individuals and families and partner agencies, community service providers, schools, healthcare providers, and government and other related entities to ensure service delivery
? Maintain and advance professional knowledge/skills with the guidance of the Program Manager in order to drive continuous improvement in program effectiveness as measured by client progress
? Ensure each Veterans client is compliant with the case management service plan and program rules
? Provides crisis intervention for Veteran clients
? Work with the Program Manager to identify opportunities for volunteer involvement for the Veteran program
? Collaborates with the Program Manager in coordinating educational and skill development opportunities/programs for each individual Veteran and family to maximize positive outcomes
? Work cooperatively with all SVDP staff to improve the program and advise the Program Manager of issues related to and affecting the program
? Responsible for monthly PQI reporting and review utilizing the Plan, Do, Study, Act method
? Perform other appropriate duties as assigned
Specific Knowledge, Skills, Abilities:
? Knowledge of the principles, philosophies, procedures, techniques and standards to optimize individual, family and youth case management practice
? Knowledge specific to Veteran’s problems/concerns especially PTSD and re-assimilation
? Ability to maintain accurate, current records and prepare clear and concise reports from them
? Ability to analyze complex social problems and develop effective solutions; problem solve
? Ability to effectively organize complex tasks and execute a project management plan to completion
? Interpret and apply a variety of legal requirements and policy standards
? Demonstrated leadership qualities and project management skills
? Maintain cooperative relations with community groups and other public and private agencies
? Ability to interact effectively and professionally with participants, families and community referral sources
? Excellent organizational, written, and oral skills
? Self-motivated and detail-oriented
? Commitment to the mission and goals of St Vincent de Paul; Passion for helping Veterans
Reporting to this position: None
Education, Qualifications, Certifications, Trainings, Licenses:
? Bachelor's degree in Social Work or related Human Services Field, or must be obtained within three (3) months of hire.
? A combination of education, training and experience that results in demonstrated proficiency to perform the work may be substituted
? Relevant work experience with individuals, families and children in a social work environment or related field including individual/family counseling, community organization, education or youth advocacy
? Successfully pass required pre-employment background and drug screening
? Valid Driver's License
St Vincent de Paul, Louisville (SVDP) is one of the longest serving social charities in Louisville. Through our homeless shelters, supportive housing programs, professional case management, clinical services, after-school programming, Open Hand Kitchen, Food Pantry, and retail thrift stores, we house, feed, and support those most in need with compassion and dignity.
Why Work With Us?
At SVDP, we believe in more than just a job! We offer our team a sense of purpose and pride in serving others. As part of our mission-driven team, eligible employees enjoy a comprehensive benefits package designed to support your well-being and growth.
Benefits Include:
Available Immediately Upon Hire:
Available After 30 Days of Employment (Following the First of the Month):
Available After 90 Days of Employment (Following the First of the Month):
Available After 6 Months of Employment:
SVDP is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Employment decisions are made based on qualifications, merit, and organizational needs. As part of our commitment to equal opportunity and affirmative action, we actively encourage applications from women, minorities, individuals with disabilities, and veterans. If you require an accommodation during the application or hiring process, please contact Human Resources at hr@svdplou.org.