Manager, Field Operations
- Orangutan
- Elmhurst, IL, USA
Job Description
Welcome!
As Service Manager, you will troubleshoot and resolve technical HVAC questions regarding service repairs; analyze trends of spends and makes recommendations to clients to optimize their repair and maintenance spend, and maximize uptime for equipment; processes quotes from service providers to customers.
- Review and manage all repair quotes submitted by the service providers and submits to the National Accounts customer
- Conduct strategic account review meetings with clients on total cost of ownership.
- Provide technical support for the department
- Evaluate & resolve technical issues
- Provide technical assistance for customers
- Resolve billing problems of a technical nature
- Help customer service (dispatch) with technical problems
- Performs other duties and tasks as assigned
- Regular, reliable attendance
Minimum Experience: 8+Years Minimum Education: Bachelor's Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
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