Advisor

BMW of Schererville
Schererville, IN, USA
$65,000 - $90,000 yearly

Job Description

Department: Service

Purpose:

The Serra Automotive Group is looking for an Automotive Service Advisor to join our team due to our growing business. You MUST possess a positive attitude, dependability, and exceptional detail-orientated skills. BMW, Jaguar, or Land Rover experience is a plus.
The Service Advisor is responsible for creating compelling, long-term customer relationships, consulting with customers on service needs, meeting monthly sales goals, performing a thorough vehicle walk around inspection and ensuring customers receive prompt, courteous, and effective service.

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians’ time is consistently sold to service customers.

Requirements

Must have previous Service Advisor experience.
Fantastic communication skills with your customers
Excellent problem solver.
Ability to multi-task and superb organizational skills.
Precise follow-up skills and detail-orientated.
Valid driver’s license.
Must be flexible to work a rotating schedule, including Saturday.
Willing to submit to a pre-employment background check & drug screen

Benefit Package Includes:

Medical
Dental/Vision
401k Investment Plan
Life Insurance
Paid Vacations/Paid Holidays
Short & Long Term Disability

Job Type:

Full-time

Salary:

$65,000.00 – $90,000.00 per year

Hiring Manager:
Joe Armstrong: jarmstrong@bmwsch.com

ID

777328d65b6a74e15d8a1b49c124597e