Lifestyle Manager

Description

Key Responsibilities

• Minimum of 2 years of experience in life enrichment, recreation, activities programming, or senior living preferred.
• Demonstrated ability to design and implement engaging, resident-centered lifestyle programs that support physical, social, emotional, intellectual, and spiritual well-being.
• Strong organizational, planning, and time-management skills with the ability to manage multiple programs and schedules simultaneously.
• Excellent interpersonal and communication skills, with the ability to build meaningful relationships with residents, families, team members, and community partners.
• Knowledge of federal, state, and local regulations related to senior living activities and transportation services.
• Ability to plan, coordinate, and oversee resident transportation, including outings and community events.
• Must possess a valid unrestricted state of Michigan driver's license; chauffeur’s license preferred.
• Basic computer proficiency, including Microsoft Office and activity scheduling software.

Skills, Knowledge & Expertise

• Plans, develops, organizes, implements, and evaluates a diverse community enrichment program for Cook Valley Estates while involving residents.
• Interviews new residents to understand their current, past, and future activity interests.
• Stays updated on economic conditions and recommends adjustments to programming to ensure continued availability of daily activities.
• Conducts periodic inspections of all programming functions to ensure quality control measures are maintained.
• Gives tours of the community and coordinates programs that enhance the use of wetlands.
• Manages the volunteer program, on-site fitness programs, and monthly newsletter.
• Assists in the development and revision of written policies and procedures.

• Oversee daily Marketplace operations and compliance (hours, staffing coverage, customer service, and merchandising).
• Manage inventory (ordering, receiving, stocking, rotation, and shrink control); maintain accurate logs.
• Ensure cash handling/POS procedures are followed, including deposits, reconciliation, and required documentation.
• Coordinate vendors and pricing; ensure products align with resident preferences and community standards.
• Respond to resident feedback and resolve service issues promptly; escalate concerns as needed.

• Support roll-out and ongoing execution of wellness and NIFS programming, aligning with community standards and resident needs.
• Coordinate calendars, vendors/partners, and internal teams to ensure smooth delivery of services and events.
• Track participation and resident feedback; provide recommendations for continuous improvement.
• Provide day-to-day support to residents and team members, troubleshooting issues and escalating concerns as needed.

• Plan, schedule, and coordinate resident activities, outings, and special events to promote engagement and well-being.
• Oversee resident transportation services, including scheduling trips and coordinating bus usage for lifestyle programming.
• Ensure drivers meet all licensing, safety, and compliance requirements and maintain appropriate coverage for scheduled activities.
• Track and coordinate routine bus upkeep, including annual and quarterly maintenance, inspections, and required documentation.

Job Benefits

• Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
• Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Competitive Benefits for Part-Time Team Members – Enjoy Vision, Mental Health Programs, Legal Plans, Voluntary Life Insurance, and more, starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
• Mileage Reimbursement – Offered for work-related travel.

About Brio Living Services