Part-Time Bookstore Customer Engagement

JOB REQUIREMENTS: Essential Functions Statement(s) Create a positive

customer experience by starting with a welcoming greeting, utilizing clear communication skills to ascertain customer needs, and responding to questions throughout each interaction. Follow cash handling and cash register procedures and policies. Assist students with course materials questions, retrieving course materials from Bookstore shelves, textbook buyback requests, and payment options. Maintain knowledge of current sales, promotions, policies, and security practices Answer questions regarding the store and its merchandise, perform general office work, and complete data entry tasks in the Bookstore\'s inventory management system. Assist with the receiving, pricing and shelving of book and merchandise inventory Maintain the bookstore environment by routinely: stocking merchandise and floor displays; straightening the sales floor; cleaning shelves, counters and floors; and removing trash and recycling. Assist with picking, packaging, and shipping NWTC Bookstore website orders. Share customer concerns and requests with the full team to better inform the implementation of additional services or acquisition of additional product lines to elevate the customer experience. \*\** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS AND WORK EXPERIENCE High School Graduate Basic computer skills Cash Register and cash handling skills **An equivalent combination of education and work experience may be considered \*\** APPLICATION INSTRUCTIONS: Apply Online: https://apptrkr.com/7073468 Other: NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes. Inquiries regarding the College\'s nondiscrimination policies may be directed to the Director of Diversity & Inclusion/Title IX Coordinator at (920) 498-6826 or equity@nwtc.edu.