Salesforce Administrator Support Specialist

Hi Greetings from OpenKyber! We are seeking an Administrative / Clerical Specialist to support office and departmental operations in a structured, process-driven environment. This role offers opportunities across multiple levels (Clerical 1 4), with responsibilities ranging from basic administrative support to advanced coordination, reporting, and operational support based on experience.

Key Responsibilities by Level

• Clerical Level 1 (0 1 Year | Entry-Level Support) Perform basic clerical tasks including filing, data entry, and document handling
• Answer phones and manage front desk/reception duties
• Sort and distribute mail and assist with copying and scanning
• Maintain office supplies and basic records
• Operate office equipment (copier, scanner, shredder)
• Clerical Level 2 (1 3 Years | Administrative Support) Manage calendars and schedule meetings/appointments
• Prepare and process correspondence, reports, and documents
• Maintain filing systems and retrieve data from records/databases
• Respond to internal and external inquiries
• Support departmental coordination and routine administrative processes
• Clerical Level 3 (3 5 Years | Advanced Coordination) Coordinate meetings, events, and departmental activities
• Draft, proofread, and manage reports, contracts, and documentation
• Communicate with stakeholders, vendors, and external agencies
• Maintain records, logs, and compliance-related documentation
• Assist with budget tracking and reporting
• Support project/program-related administrative functions
• Clerical Level 4 (5+ Years | Lead Administrative Support) Manage complex scheduling for senior leadership
• Oversee administrative processes and ensure compliance with policies
• Support procurement, payroll coordination, and financial tracking
• Prepare analytical reports, presentations, and correspondence
• Coordinate large-scale meetings, events, and public-facing activities
• Handle sensitive information and prioritize critical tasks

• Provide administrative and clerical support across departments
• Maintain accurate records and documentation
• Ensure adherence to organizational policies and procedures
• Deliver high-quality customer service to internal and external stakeholders

• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Attention to detail and accuracy
• Problem-solving and time management
• Customer service orientation

• MS Office (Word, Excel, PowerPoint, Outlook)
• SharePoint / OneDrive (preferred)
• Data entry and record management systems

For applications and inquiries, contact: hirings@openkyber.com