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Apr 28, 2026

Service Review Assistant, BERS

Job Description

Position Type:


Administrative and Central Office




Office Title/Functional Title:


Service Review Assistant, BERS - 26406



Civil Service Title:


Assistant Retirement Benefits Examiner




Level:


N/A




Division/Office:


Board of Education Retirement System




Borough:

Manhattan


Posting End Date:

05/11/2026



This position is in a civil service competitive class that is subject to examination. If you do not already have permanent NYC civil service status as Assistant Retirement Benefits Examiner you will have to file to take the civil service exam for this title when offered by Department of Citywide Administrative Services (DCAS). Information regarding NYC civil service exams can be found on the DCAS website. This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program.




Description:


Position Summary: Under general supervision, the Service Review Assistant performs analytical and data correction tasks affecting members’ service history. Performs related work.

Reports to: Service Review Supervisor

Direct Reports: N/A

Key Relationships: The Service Review Assistant works closely with staff throughout BERS and other City Retirement Systems.

Responsibilities

  • Review member records to ensure that summaries of accounting, reconciliation, calculation, and pension payroll data are accurate.
  • Research and prepare detailed service and salary data.
  • Ensure accuracy of member accounts and credited service regarding pension work history.
  • Respond to service related inquiries which have been forwarded from other units.
  • Keeps records, searches and updates files and retrieves information using computers and paper records.
  • Participate in ad hoc data cleanup projects as identified within the Quality Assurance department.

Qualification Requirements:

Minimum

  • An associate degree or completion of 60 semester credits from an accredited college and either:
    • two years of satisfactory full-time experience performing analytical, administrative or customer service tasks; or
    • one year of satisfactory full-time experience performing mathematical, statistical, actuarial, or accounting computations in one or more of the following:
i) a retirement or employee benefits plan; and/or
ii) for customer service in a financial institution; and/or
iii) in a position requiring the application of law, rules, and regulations and
the use of statistical, actuarial, or similar tables; or
  • An associate degree or completion of 60 semester credits from an accredited college, including or supplemented by 9 semester credits in mathematics, statistics, accounting, economics, finance, data analytics, project management, business administration, public administration and/or actuarial science; or
  • A four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience performing mathematical, statistical, actuarial, or accounting computations in one or more of the following:
    • a retirement or employee benefits plan; and/or
    • for customer service in a financial institution; and/or
    • in a position requiring the application of law, rules, and regulations and the use of statistical, actuarial, or similar tables; or
  • A four-year high school diploma or its educational equivalent and three years of satisfactory full-time experience performing analytical, administrative or customer service tasks; or
  • A satisfactory combination of education and/or experience equivalent to "1", “2’, "3" or “4” above. College education may be substituted for the experience described in "3" or “4” above on the basis that 30 semester credits from an accredited college may be substituted six months of required experience. However, all candidates must possess a four-year high school diploma or its educational equivalent and either 9 semester credits in mathematics, statistics, accounting, economics, finance, data analytics, project management, business administration, public administration and/or actuarial science from an accredited college or one year of experience as described in “1” above.

Plus

In addition to meeting the minimum requirements, individuals must have two additional years of relevant work experience.

Preferred

  • Experience with APRL, CHRMS, EIS, PMS, and V3.
  • Proficiency with Microsoft Excel, including advanced functions such as pivot tables and data analysis tools.

Salary: $58,159 - $64,891

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.
NOTE: The filling of all positions is subject to budget availability and/or grant funding.

* New York City Residency is NOT Required *
We encourage all applicants from the New York City tri-state area to apply.



AN EQUAL OPPORTUNITY EMPLOYER


DOE Non- Discrimination Policy
The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.

REQUESTING AN ACCOMMODATION - APPLICANTS

Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing ODA@schools.nyc.gov. The determination of the accommodation request will be communicated to the applicant in writing.

https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025-accommodations.pdf



Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

ID

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