Import Export Coordinator (Bilingual Chinese/English)

Overview

We are a well-established import and export trading company located in Staten Island, New York, with over 22 years of business experience. Our company specializes in the international trade of electronic products, electronic components, and related industrial products.

We are currently seeking a responsible, detail-oriented, and organized Bilingual Chinese-English Import / Export Office Assistant to support our daily business operations, including purchase orders, customer communication, supplier coordination, shipping follow-up, documentation, and general office administration.

This position is a good opportunity for candidates who are interested in international trade, import/export operations, logistics coordination, order management, and business administration.

Duties and Responsibilities

• Assist with daily purchase orders, sales orders, customer emails, and supplier communications
• Communicate with English-speaking and Chinese-speaking customers, suppliers, freight forwarders, and business partners
• Follow up on order status, delivery schedules, ETA / ETD, shipping arrangements, and logistics updates
• Prepare, organize, and maintain order files, shipping documents, invoices, packing lists, and related business records
• Coordinate with overseas suppliers and domestic customers regarding order details, delivery status, and documentation
• Assist with import/export documentation and basic customs-related paperwork
• Perform data entry and maintain accurate records in Excel and company systems
• Assist with QuickBooks records and basic accounting-related tasks
• Support purchasing, sourcing, vendor follow-up, and price comparison when needed
• Help monitor shipment progress and communicate updates to customers and suppliers
• Support general office administration and other business-related tasks as assigned

Qualifications

• Chinese-English bilingual ability is required for this role
• Able to read, write, and communicate professionally in both English and Chinese
• Bachelor’s degree or above preferred
• Background in international trade, business, logistics, supply chain, purchasing, or related fields is a plus
• Must be authorized to work in the United States
• Proficient in Microsoft Excel, Word, email, and general computer use
• QuickBooks experience is preferred but not required
• Prior experience in import/export, logistics, purchasing, customer service, or office administration is a plus
• Detail-oriented, responsible, organized, and willing to learn
• Good communication skills and ability to manage multiple tasks in a fast-paced business environment

What We Offer

• A stable and long-established business platform with over 22 years of experience
• Hands-on experience in the full process of international trade
• Opportunity to learn import/export operations, order management, logistics follow-up, supplier communication, and customer coordination
• A straightforward, efficient, and cooperative working environment
• Growth opportunity for candidates interested in international business and trading operations

How to Apply

Please send your resume and a brief self-introduction to:

Email: chnstv@gmail.com
Text: 917-545-7512

Candidates with experience in international trade, business, logistics, supply chain, purchasing, customer service, or office administration are welcome to apply.

Recent graduates with relevant educational backgrounds and legal work authorization are also welcome to apply.

We will review applications and contact qualified candidates for interviews.

Pay: $19.00 - $30.52 per hour

Benefits:

• Flexible schedule

Work Location: In person