Account Manager
Overview
The Account Manager supports dealer and customer relationships by ensuring accurate invoicing, clear communication, and smooth coordination across internal teams. This role manages day to day account activity in SAP, responds to client requests, and helps maintain compliance with contracted agreements.
Key Responsibilities
Manage customer invoicing from start to finish, ensuring accuracy and timely processing.
Monitor work orders in SAP and support billing workflows by loading and updating order information.
Serve as a primary point of contact for dealers, responding promptly to questions about rentals, invoices, quotes, and IVR system issues.
Maintain consistent communication with dealers through professional, timely email correspondence.
Partner with the Fleet Services team to resolve processing issues and support a seamless customer experience.
Generate daily and monthly reports using SAP and Excel to keep internal teams and dealers informed.
Distribute and track PM notifications to ensure dealer compliance.
Respond to client requests with a customer focused approach, ensuring needs are addressed quickly and accurately.
Communicate with dealers who are not meeting contracted requirements and work to bring accounts back into compliance.
Essential Skills
1+ year of administrative experience in the most recent role.
Proficiency in invoicing software (SAP, Oracle, etc.) and Microsoft Outlook, Excel, and Word.
Strong knowledge of Excel, including Pivot Tables and Formulas.
Familiarity with processing purchase orders.
Additional Skills & Qualifications
Experience in administrative assistance.
Strong organizational and communication skills.
Work Environment
Hybrid role that requires on site Monday - Wednesday then the ability to work remotely on Thursday and Friday! Normal business hours of 8am - 5pm are still expected.
Job Type & Location
This is a Contract position based out of COLUMBUS, IN.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in COLUMBUS,IN.
Application Deadline
This position is anticipated to close on May 1, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.