May 01, 2026

Case Support Specialist

Job Description

The Case Support Specialist will work with victims to provide referral services, outreach, and advocacy. Additionally, the Case Support Specialist will facilitate life skills workshops, and other workshops that work towards the health and benefit of victims.

Primary Duties and Responsibilities:

· Manage an active participant caseload.

· Develop a victim support group.

· Host various workshops.

· Support clients by finding healthy activities within and outside of KT.

· Provide information on services available in the community.

· Identify participant barriers and assist them in finding solutions to barrier removal.

· Promote self sufficiency by providing educational training centered around traditional values.

· Recognize participants’ strengths and skills. Apply those attributes to appropriate activities.

· Develop relationships with community partners outside KT, with the goal of sharing resources and events.

· Conduct outreach activities to recruit participation in KT programs/services.

· Work one on one with staff on referrals and outreach for Social Services programs.

· Submit reporting documents to the Manager.

· Obtain, track and document all pertinent information in each case file and/or electronically.

· Participate in scheduled community meetings as requested.

· Assist in the facilitation of group activities or workshops.

· Work as part of a team: the team includes co-workers, partner agencies and participants.

· Attend and actively participate in department meetings and trainings.

· Maintain confidentiality according to regulations, policies, and procedures.

· Assist in grant writing projects.

· Perform all other duties as assigned.

Job Specifications:

· Good verbal and written communication skills.

· Demonstrated ability to coordinate multiple activities.

· Strong organizational and time management skills.

· Demonstrated ability to handle crisis situations and make sound judgments.

· Excellent customer service skills.

· Demonstrated ability to work in a team atmosphere.

· Demonstrated knowledge and understanding of the social, health, education and training and cultural needs of the Alaska Native and American Indian community.

· Ability to deescalate in times of crisis.

· Create connections between elders, youth, and adults, and community stakeholders utilizing traditional cultural values with every opportunity.

Required Qualifications:

· Previous experience in working with clients in crisis case management experience.

· Experience navigating community resources preferred, with preference given to those with knowledge of mental health and social work.

· Knowledge of Alaska Native and American Indian culture and/or community resources.

· Valid Alaska driver’s license and be insurable under KT’s automotive insurance, which requires a driver to be at least 21 years of age and have had a driver’s license for the past 5 years.

· Current First Aid and CPR certification.

· Clean state and federal background check.

General Information:

Location: 1001 S Knik Goose Bay Rd, Wasilla, AK 99654

Supervisor: Senior Social Services Manager

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Salary: $24.00 - $28.00 per hour DOE/E. Plus full benefits FEHB medical, dental, vision,

life insurance, paid leave and holidays, and retirement plan with matching contributions.

Additional Information:

NATIVE PREFERENCE STATEMENT: Pursuant to the Indian Self-Determination and Education Assistance Act of 1975 (PL 93-638) and as further guided by Knik Tribe Native Preference Policy 6.120, Knik Tribe maintains preference in all phases of employment for Alaska Native, American Indian (AN/AI) and Native Hawaiian people, including direct lineal descendants and foster or traditionally adopted children. Also included are non-Native head of household member of Native families, which includes foster or traditionally adopted Native children.

To Apply: Submit Resume to:

Human Resources at hr@kniktribe.org

For more information or to download the job description visit www.kniktribe.org/careers

Pay: $24.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

ID

290a852e8ea9fdb3b7744e1a00dd5e9e