Administrative Specialist

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5/9/2026 (8:00 PM EDT)

26-02068

Administrative Specialist

Salary

$35,712.48 - $53,568.48 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

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Hiring Agency

Cabinet for Health & Family Services | Department for Public Health

Location

916 N Mulberry Street Suite 172
Elizabethtown, KY 42701 USA

Description

Looking for a fulfilling career working for an agency that is making positive changes in the community? Interested in working with a highly motivated team of professionals? The Office for Children with Special Health Care Needs (OCSHCN) may be the place for you! OCSHCN is seeking an Administrative Specialist in the Elizabethtown area. OCSHCN provides comprehensive services for children and youth with special health care needs through our pediatric specialty clinics, care coordination, case management, therapies, and collaborations.

The Administrative Specialist provides professional support in the review, evaluation, development, and implementation of the agency's activities, as well as assists the statewide Audiology and Early Hearing Detection and Intervention (EHDI) department.

Responsibilities and Duties:

• Interprets and follows regulations, policies, and processes applicable to agency programs.
• Acts as initial contact for patient referrals to clinical or augmentative programs.
• Routes contractors to appropriate responsible staff.
• Provides administrative support to medical and interdisciplinary team where necessary.
• Assists in scheduling and coordinating clinical and augmentative services, client registration, and updating medical records to ensure accurate demographic information, insurance, and clinical/augmentative information.
• Obtains diagnostic results from outlying facilities, as well as uploads in Computer Utilization Project (CUP) and files appropriate diagnostic forms before, during, and after each encounter.
• Verifies client insurance before each patient encounter.
• Verifies benefits as needed.
• Schedules patient diagnostic tests.
• Creates prior authorizations as needed.
• Communicates with patients, providers, and family.
• Prepares and submits reports to other agencies or community partners and providers as needed.
• Assists or completes office inventory annually and on an as needed basis.
• Assists with statewide audiology and EHDI program inventory, calibration, purchasing.
• Serves as ProCard, purchaser, and petty cash recorder and reporter.
• Serves as safety team leader or member.
• Prepares and submits reports to office administrator and agency representatives, such as petty cash and outreach.
• Assists in the security and maintenance of all medical records, release of medical record information as appropriate, and archiving records in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and confidentiality policies and procedures.
• Ensures current knowledge on all policies and procedures as related to records and assists in facilitation of the office and unit budget.
• Assists with the drafting, development, and production of training materials and patient and family information handouts.
• Assists and attends local community engagement and outreach activities.
• Assists with review and recommendations for agency policies and office purchases.
• Performs Other Duties as Assigned.

Preferred Knowledge, Skills, and Abilities:

• Highly self-motivated with the ability to work under pressure
• Demonstrates flexibility and critical thinking
• Strong verbal and written communication skills
• Time management and organizational skills are necessary
• Computer literacy
• Interpersonal skills

OCSHCN is an agency within the Cabinet for Health and Family Services (CHFS). CHFS does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation or gender identity, ancestry, age, disability, political affiliation, genetic information, or veteran status in accordance with state and federal laws.

The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/

Minimum Requirements

Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Lori Travis at lori.travis@ky.gov or 270-766-5370.

An Equal Opportunity Employer M/F/D