Site Manager

About Touchstone Center for Crafts

Touchstone Center for Crafts is a nationally recognized nonprofit with a 53-year history of supporting artists, creative entrepreneurs, and craft education. Touchstone’s main campus is located in Farmington, PA, but Touchstone is expanding into Ohiopyle, PA in 2026.

Touchstone is hard at work transforming the former Falls City Baptist Church into Touchstone by the Falls—a year-round arts, retail, and community hub that fosters economic growth and provides artists with a sustainable marketplace. Located in the heart of Ohiopyle’s downtown and within a tourism corridor, this high-visibility site will enable short format, multi-generational programming, community events, and increased artist retail sales.

Position Overview

Touchstone seeks a Touchstone by the Falls Site Manager to lead the launch and long-term success of its Ohiopyle location. This role integrates earned revenue generation with mission-driven place-making, ensuring the site operates as both a financially sustainable retail and program destination and a vibrant, creativity-centered community hub.

During peak tourism months, the position is highly customer-facing, focused on retail sales, visitor experience, and operational excellence. During the off-season, the Site Manager emphasizes planning, analysis, system-building, staff development, and coordination of inventory, programs, and partnerships.

This role requires someone in-person and includes nights and weekends as needed. A hybrid schedule may be possible off-season.

Key Responsibilities

• Manage daily site operations, retail gallery performance, staffing, scheduling, and visitor experience.
• Oversee POS systems, inventory management, merchandising, and sales tracking.
• Train, and supervise staff and volunteers.
• Help coordinate programs and flex space use.
• Serve as Touchstone’s on-site representative in Ohiopyle.
• Other duties as assigned.This Role May Grow with the Candidate

Touchstone recognizes that this is a new site with evolving needs. This role may grow with the candidate as operations stabilize and programming, staffing, and partnerships expand.

Emerging leaders with strong organizational skills and a desire to build systems, culture, and community are encouraged to apply. The ideal candidate will have previous retail experience and arts knowledge.

Compensation & Benefits

Salary starts at $50,000, commensurate with experience.

Benefits include health benefits, paid time off (PTO), Simple IRA with employer match, and Touchstone workshop and merchandise discounts.

Touchstone Center for Crafts is an equal opportunity employer and values a diverse workforce.

To Apply:

Please submit a resume, statement of interest/cover letter, and three references by May 15 to director@touchstonecrafts.org with 'Site Manager' as the subject line. Applications will be reviewed on a rolling basis, with the position remaining open until filled.

Pay: From $50,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person