Manager Data Analytics

Position Description & Qualifications

At Serco, we deliver mission-critical services and technology solutions that enable our government customers to operate more effectively, securely, and efficiently. We support complex federal missions across defense, civilian, and intelligence domains by combining deep domain expertise with modern digital, data, and cloud capabilities. Our teams are trusted partners to our customers, committed to technical excellence, innovation, and disciplined execution in highly regulated environments.

We are seeking a Data Analytics Manager. This role will be responsible for building, managing, and enabling high-performing data analytics teams that deliver solutions employing data management, operations research, machine learning, statistics, business intelligence, and low-code automation for internal initiatives and government contracts.

This position is contingent upon your ability to obtain/maintain a Secret security clearance

In this role, you will:

• Perform advanced analysis and develop tools to advance digital transformation efforts.

• Use and mentor others in methods of data management, operations research, machine learning, statistics, business intelligence, and low-code automation (e.g., Power Platform)

• Partner with program managers, data scientists, data engineers, cybersecurity staff, and customer stakeholders to translate mission and business requirements into robust technical data solutions.

• Support capture and proposal efforts by defining analytics approaches, estimating level of effort, and articulating technical solutions for government solicitations.

• Identify opportunities to insert automation, digital tools, and data visualization to help customers make data-driven decisions.

• Provide technical leadership and risk management across multiple programs, ensuring consistent, repeatable delivery of data analytics capabilities.

To be successful in this role, you will have:

• U.S Citizenship

• An active Secret Security Clearance, or the ability to obtain one

• Bachelor's degree in computer science, engineering, information systems, operations research, data science, or a related technical discipline

• Additional 10 years of experience may be substituted for a STEM degree

• Minimum of 5 years of progressive experience in data analytics, data science, operations research, or closely related roles, including 2 years in a technical leadership or management capacity

• Hands-on experience with data analytics and automation technologies such Python, R, SQL, Power Platform (Power Apps, Power Automate), and business intelligence tools (e.g., Power BI)

• Working knowledge of artificial intelligence concepts and their relationship to data analytics, including where AI can augment analysis, automation, and decision-making, as well as limitations, risks, and ethical considerations

• Knowledge of use cases and developing models that include the use of probability, statistics, simulation, optimization, machine learning, and heuristics

• Knowledge of various data management frameworks, principles, and best practices

• Knowledge of data management maturity assessment processes and implementation

• Strong leadership, communication, and stakeholder engagement skills, with the ability to explain complex technical concepts to non-technical audiences

• Experience deploying solutions in government or highly regulated environments, with an understanding of compliance, documentation, and operational rigor expectations

• Ability to travel up to 10%

Desired Qualifications:

• Experience contributing to technical proposals, white papers, or solution architectures for government customers

• Security + certification or other cyber certification/experience

If you are interested in supporting and working with our military leaders and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .