Customer Service Representative

JOB REQUIREMENTS: We are seeking an energetic, highly organized, and

driven individual to join a growing, family-owned company in a Customer Service Representative role. This position is ideal for someone who thrives in a fast-paced environment, enjoys staying busy, and takes pride in delivering exceptional service to both internal teams and external customers. In this role, you will play a key part in daily operations by coordinating shipments, communicating with customers, and ensuring orders are processed accurately and efficiently from start to finish. Key Responsibilities: Respond promptly to customer inquiries via phone and email with a high level of professionalism Manage and track inbound and outbound inventory with accuracy Schedule shipping and receiving appointments Coordinate shipments, including tracking and delivery confirmations Troubleshoot and resolve customer concerns in a timely manner Maintain accurate records, data entry, and file management Collaborate closely with warehouse staff to ensure efficient workflow and meet operational demands Assist with maintaining inventory accuracy across all transactions Provide support to team members as needed Perform additional duties as assigned \*\** OTHER EXPERIENCE AND QUALIFICATIONS: 35 years of customer service experience in logistics, transportation, or a call center environment Strong skills in order entry, email communication, and customer relations Proficiency in Microsoft Excel and general computer systems Excellent organizational and multitasking abilities A proactive, dependable work ethic with strong attendance Ability to adapt in a high-volume, deadline-driven environment \*\** APPLICATION INSTRUCTIONS: E-Mail a Rsum: manitowoc@flexstaff.com Apply Online: www.flexstaff.com Call For Appointment: 920-683-3000 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.