Lead Network Engineer

Company Description:

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at Clery Report.

Job Description:

Title: Lead Network Engineer

Unit: Non-Unit

Department: Information Technology

Reports To: CIO

Date: May 2026

Position Overview

Roxbury Community College is transitioning from an outsourced managed service model to a self-sustaining, in-house IT ecosystem. We are seeking a Lead Network Engineer to serve as the primary architect and hands-on administrator for our enterprise network. As a Windows-centric shop heavily integrated with Microsoft's ecosystem, the successful candidate will oversee a hybrid environment that bridges on-premise infrastructure across 5 campus buildings with a significant footprint in the Azure Cloud. This role is central to maintaining the connectivity and authentication pathways for our core academic and administrative platforms, including Jenzabar (ERP-SIS), Canvas (LMS), and our QuickLaunch IAM solution.

Key Responsibilities

• Hybrid Infrastructure Management: Design, implement, and maintain a resilient network architecture that supports 2,500+ users, ensuring seamless connectivity between on-premise hardware and Azure Cloud services.
• Identity & Access Management (IAM): Manage and optimize the QuickLaunch IAM tool to provide secure, single sign-on (SSO) capabilities and automated provisioning across campus applications.
• Microsoft Enterprise Suite Administration: Optimize and secure our Microsoft 365 (O365) environment, including Exchange Online, SharePoint, and Teams, ensuring high availability for students, staff and faculty.
• Application Connectivity: Ensure robust, low-latency network paths and secure integration for mission-critical systems, specifically our Jenzabar ERP and Canvas LMS environments.
• Cloud Networking & Security: Manage WAN connections, Azure virtual networks (VNets), ExpressRoute/VPN gateways, Palo Alto and Azure Firewalls. Implement and maintain identity policies using Entra ID and Conditional Access.
• Network Operations: Direct responsibility for network components, including core switches, access points, and wireless controllers. Manage the lifecycle and connectivity for enterprise servers.
• Endpoint Management with NinjaOne RMM tool.
• Transition Leadership: Act as the technical lead during the migration from the current third-party vendor to internal operations, establishing standard operating procedures (SOPs).

Requirements:

Technical Qualifications

Expertise: Deep technical knowledge of Windows Server (2019/2022) and the Azure networking stack.

IAM & SSO: Proven experience managing Identity and Access Management tools (specifically QuickLaunch or similar) and integrating them with SaaS platforms like Canvas.

Higher Ed Systems: Familiarity with the networking requirements of Student Information Systems (SIS), with specific experience in Jenzabar environments considered a significant plus.

Networking: Proficiency in VLAN tagging, BGP/OSPF routing, and managing high-density WiFi environments for 2,200+ students. Must have hands-on experience managing and configuring Cisco and Palo Alto hardware to ensure robust and secure network operations.

Security: Strong experience with Microsoft Defender for Endpoint and implementing Zero Trust architecture.

Education/Experience: 7+ years of network engineering experience. Relevant certifications (e.g., AZ-700 or CCNP) are strongly preferred.

Additional Information:

Location: Roxbury Community College, 1234 Columbus Ave, Boston, MA 02120

Unit Status: Non-Unit

Hours: 37.5 hours per week

Compensation: $105,000 - $125,000

Expected Start Date: May 2026

Application Deadline: Until filled

Application Instructions:

All applicants must apply online by submitting:

• Cover Letter
• Resume
• (3) Professional References

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

After completing all the steps above, please go back into the newly created account and double check that your resume and cover letter uploaded as you intended.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or pnoel1@rcc.mass.edu.

The Massachusetts Board of Higher Education - Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Roxbury Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at hrstaff@rcc.mass.edu.