Communications and Development Administrative Assistant

We are seeking a highly organized and detail-oriented Communications and Development Administrative Assistant to support our agency’s communications, fundraising, and outreach efforts. This role is ideal for someone who enjoys writing, coordinating projects, managing information, and helping an organization tell its story. The Administrative Assistant will work closely with the Communications and Development teams to ensure smooth operations, timely project execution, and consistent messaging across platforms.

What You Will Be Doing to Support the Communications and Development Team...

Digital Communications

• Maintain and update calendar software across all BSCS websites to ensure accuracy and consistency.
• Manage the BSCS Notices, Info email, and referral accounts.
• Support staff with translation and interpreter software registration needs.

Print Communications

• Coordinate business card updates, ordering, and printing.
• Facilitate brochure updates in collaboration with program and department staff; manage printing, inventory, and stock.

Donor Relations & Development Support

• Maintain the donor management system, ensuring accurate and up-to-date donor records.
• Prepare and send donor tax receipts and thank-you letters in a timely manner.
• Support Bridge Fund resource allocation and tracking.

Communications & Development Department Support

• Work closely with the Director of Communications and Development on grant and development-related processes and tasks, including meeting support and distribution of minutes.
• Provide general administrative and project support for communications and development initiatives.
• Assist with and attend BSCS-related events as needed, providing on-site support and coordination.
• Support efforts to strengthen and improve internal communications across the organization.

Facilitate the distribution of staff recognition gifts.

Important Health and Wellness Benefits Which Begin On Your First Day of Employment

Blue Cross and Blue Shield Health and Dental Insurance

Eye-Med Vision Benefits

Employer Paid Life and Long-Term Disability Insurance

Medical Flexible Spending Account and Dependent Care Account

Employee Assistance Program

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)

Additional Benefits

Retirement Plan 403(b) (employer match after the first year of employment)

Opportunities for Student Loan Forgiveness

Tuition Assistance

Mileage reimbursement

Extensive Training Program

Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)

Supervision for Licensure and Specializations

Immediate Access to Comprehensive Online Self-Paced CEU Trainings

Opportunities for Certification in Evidence Based Practices

• Associate’s degree or equivalent combination of education and experience preferred.
• Experience in an administrative, communications, development, or nonprofit support role is strongly preferred.
• Familiarity with donor management systems, email platforms, and basic website or calendar management tools is a plus.
• Exceptional customer services skills, including professionalism while working as a part of team.
• Strong initiative, organizational skills and ability to prioritize.
• Acceptable CORI and SORI background record check as required by program.

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Contact Information:

recruitment@baystatecs.org

857-374-5669